Global Head of IT Enablement at John Snow Inc (JSI)

DESCRIPTION

• As the Global Head of IT Enablement, this critical leadership role is responsible for driving technology adoption and decentralized impact across JSI's global workforce.
• Partnering with the CIO, Country Directors, and Head of Global Programs, this position works to elevate technical capabilities worldwide. The Global Head of IT Enablement fosters a culture that empowers distributed teams to maximize localized technology impact.
• This strategic role facilitates collaboration between corporate IT and field offices to ensure country-specific needs are met with agile solutions. The Global Head of IT Enablement gathers insights to shape JSI's technology strategy and investments based on global entity requirements.

Position Purpose:

• Empower decentralized teams to deliver targeted technology impact.
• Foster IT collaboration between corporate and country offices.
• Gather insights to inform JSI's technology investments and roadmaps.
• Assess technology capabilities and identify opportunities for improvement.
• Promote knowledge sharing on digital best practices across regions.
• Advocate country technology needs in shaping corporate IT strategy.
• Facilitate agile, user-centered IT delivery for field offices.

RESPONSIBILITIES

• Collaborate with country directors and IT teams on technology initiatives.
• Capture country-specific requirements to inform corporate IT roadmaps.
• Develop staff skills and knowledge in data privacy, security best practices, and policies.
• Share best practices and insights across regions to drive alignment.
• Coach teams on maximizing business value from technology investments.
• Coordinate corporate IT teams to provide responsive support to field offices.
• Track technology adoption metrics and user satisfaction by region.
• Promote user-centered mindset within IT for developing localized solutions.
• Coordination of regional IT resources.
• Facilitate knowledge transfer during country team transitions.

QUALIFICATIONS

• 10+ years overseeing global technology delivery and support.
• Experience enabling decentralized teams to drive targeted IT impact.
• Strong business acumen with understanding of technology capabilities.
• Excellent communication, stakeholder management, and coaching skills.
• Collaborative mentality focused on customer-centric technology delivery.
• Skilled in distilling insights to shape strategy and investments.

Education:

• Degree in IT Management, Business Administration, or related field.
• Relevant certifications in Project/Program Management.

Required Travel:

• Ability to travel domestically and internationally as needed.

Deadline Date: 10/07/2023