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One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.
The Global Ombuds mediates employee conflict and investigates Diversity, Equity & Inclusion (DEI) related employee conduct and bias complaints and resolves them, usually through recommendations or mediation sessions. The Global Ombuds also works with the Office of the CEO and the Diversity Equity and Inclusion (DEI) Council to identify systemic issues leading to poor employee conduct or culture and makes recommendations for improvement. The objective of this role would be to help One Acre Fund create a safe, supportive, inclusive workplace, and to ensure that employees can report and resolve instances of bias in a fair, transparent process free from retaliation. The Global Ombuds would report to the Office of the CEO and would manage one direct report, and would work with HR and Legal Teams. The Global Ombuds would:
While the Global Ombuds will be first and foremost involved in staff mediation work, they will have a number of other responsibilities, which may take up a greater or lesser percentage of the Global Ombuds' bandwidth, depending on case load of staff mediation cases.
A. Staff Mediation (60%)
B. Awareness & Training (15%)
C. Identify trends and support systemic solutions (10%)
D. Stakeholder Management (Community of Practice leadership) (15%)
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
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