Glover Specialist at Glovo

THE JOURNEY

• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
• Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
• Conduct weekly meetings with 3PLs
• Be there for the Glovers when they need support (20% of your time)
• Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
• Manage scheduling, attendance, and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
• Maintenance and analysis of business reports and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
• Analyze daily and weekly operation metrics with a macro view of the long-term success of the city
• Optimize delivery times and Glover earnings
• Develop analytical frameworks and models for your city and the region

WHAT YOU WILL BRING TO THE RIDE

• Have previous experience in on-demand fleet management
• Good communicator with the ability and agility to solve problems
• Being highly motivated to work for a fast-growing startup
• Solid Excel and Data Interpretation Skills
• Analytical skills are a must
• Take initiative, be proactive, and be autonomous - Glovo is yours!
• Have good energy and like what you do, even on bad days
• University degree 
• Fluent in English and Swahili
• Knowledge of SQL is a plus