Hardware Product Manager at BURN

Position Summary                 

Reporting to the Head of Product, the individual will play a crucial role in driving the strategic vision and successful launch of our new innovative hardware electrical consumer products to market. They will collaborate with cross-functional global teams, including engineering, design, marketing, and supply chain, to ensure the seamless execution of the product development process.

Their primary focus will be on understanding customer needs, defining product strategy and requirements, and overseeing the end-to-end product development lifecycle. 

Key Responsibilities  

Leadership:  

• Determine core KPIs (Key Performance Indicators) and develop monitoring frameworks to frame the goals and monitor the success of our product portfolio.  
• Cost management: Ensuring timely completion of product launches at no cost overruns.  

Product Strategy:  

• Be the voice of the customer (internal and external) within the business by researching, gathering, and evaluating user requirements, ensuring that insights generated influence business objectives and product roadmap.  
• Define and draw insights from experiments, data exploration, user feedback, and market research to inform project prioritization and feature design. Prioritize ruthlessly, don’t be afraid of saying no, and champion progress over perfection. 

Product Management:  

• Manage the entire lifecycle of the product, collaborating with users, design, development team, and other stakeholders to navigate from product conception to going live. 
• Quality Assurance: Define User Acceptance Tests, Inspect and analyze all the quality-related data (i.e., Maintenance cases, Revision cases & Customer cases) then escalate all product performance issues to the key stakeholders in the QA team, for product improvement and warranty claims. 

Go-To-Market:  

• Assist and be involved in all go-to-market product-related strategies. Coordinate the rollout of pilot projects and New Product Introduction initiatives (NPIs) 
• Drive product launches by working with marketing, sales, and customer experience on messaging, presentations, videos, and other deliverables.  

Key Qualifications                 

• University bachelor’s degree in product design, electronics, electrical or industrial engineering, or any other related field 
• 4 years minimum experience in Product Management 
• 2-5 years of relevant work experience in the renewable energy industry. 
• Strong experience in a dynamic product management role with proven experience overseeing all product lifecycle elements. 
• Strong understanding of the hardware development lifecycle 
• Project management experience is a plus. 
• Knowledge of the local market for renewable energy products is a plus.  
• Proficient in spreadsheet and database applications and comfortable with quantitative and qualitative analysis   
• Fluency in English and Swahili languages.