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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
Responsible for providing the strategic direction for the infrastructure function on an enterprise level. Assesses IT industry trends' relative impact on current and future enterprise infrastructure needs and projects. Interfaces with business unit heads and other IT functional areas to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
Leads the development of infrastructure strategy, architecture, service delivery standards and procedures for the enterprise. Participates in IT strategy planning activities, bringing a current knowledge and future vision of infrastructure technology and systems and best practices (e.g., ITIL) related to the business's needs. Proactively researches and recommends courses of action to prevent problems and to maintain high infrastructure service levels for the user community.
Analyses and predicts trends and develops long-range plans designed to maintain the costeffectiveness and competitiveness of the enterprise’s IT infrastructure.
Establishes metrics, key performance indicators, and service level agreements for driving the performance of IT service delivery. Responsible for the IT service delivery management of servers, networks, Email, directory Collaboration/telecommunications, and other technology platforms shared across the enterprise.
Prepare plans for the development and installation of Data Centre according to present and future requirements and ensure compliance to Data Center standards and systems. To ensure adherence to all established guidelines and management practices on Group Data Centers coordinate with various departments, and perform integration of critical systems into infrastructure. In liaison with Data center hosting providers to enhance and develop strategies to ensure achievement of data center capacity, procedures associated with assets, and capacity.
Ideal Job Specifications
Academic:
Professional:
Desired work experience:
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