Head of Corporate Affairs at TUME Middle Africa Consulting Limited

GENERAL JOB DESCRIPTION:

This positions’ key responsibilities are:

• Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.
• Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objectives and enhance the organization's social and business impact and reputation.
• Oversee the allocation and utilization of resources, including budgetary management, staff supervision and coordinate grant-seeking activities to maximize impact against targets and achieve organizational growth targets.
• Maintain timeliness, accuracy and adequacy of marketing, brand, communication and impact related reports for various stakeholders. Provide recommendations, input into strategic planning.

SPECIFIC JOB RESPONSIBILITIES:

The Head of Impact & Corporate Affairs is responsible and accountable for the following core job elements:

• Understand, own and execute the Company’s brand strategy within Kenya across marketing, communications and corporate relations. Ensure brand consistency and alignment with business objectives.
• Develop content and campaigns aligned with brand strategy, tailored to target audiences and media channels.
• Craft and execute brand sponsorship strategy to enhance brand consideration and loyalty. Lead marketing campaigns and sales activities to drive business growth and customer engagement.
• Develop and implement strategies to secure grants, funding, and technical assistance to support the organization's impact initiatives and sustain its operations.
• Oversee digital and social media strategy, analyzing data to optimize performance.
• Manage creation of marketing materials and graphic design projects. Ensure brand voice and aesthetic consistency.
• Develop strong relationships with both internal and external suppliers to support the delivery of marketing objectives. Drive media and production buying to deliver the best value for the company.
• Act as joint custodian of customer experience with business units, owning customer engagement events and plans. Support cross-division income opportunities and efficiency synergies.
• Define KPIs, data, and reporting requirements, provide up-to-date and accurate reports with insights recommendations on social impact, marketing and other relevant metrics to stakeholders.
• Maintain and update grants planner, monitor grants / contracts, and manage grant proposals. Ensure adherence to strict deadlines and follow up on necessary milestones and KPIs.

EDUCATIONAL AND COLLATERAL REQUIREMENTS:

• Bachelor’s degree in business, branding, Marketing, Communication or a related field from a recognized University and a post graduate qualification in marketing or communication.
• Seven or more years of experience in branding, marketing and communications in a senior management role, operating in a multinational business. Experience in the financial services / MFI environments is preferred.
• Ability to manage diverse stakeholder relationships, craft long-term strategies aligned with business goals, and innovatively resolving challenges in brand development and reputation management.
• Sound technical understanding of the regulatory / operating environment with respect to the product development / management and consumer protection in financial services. Hands on experience in digital marketing is an added advantage.
• Excellent interpersonal, coaching, negotiation, presentation, project management and Microsoft Windows skills.
• Self-starter, team player, mature individual with outstanding strategic, analytical, numerate, creative skills, communication and presentation talents.