Head of Digital Enablers at Save the Children

ROLE PURPOSE: 

The Head of Digital Enablers sits within the Digital Programming team at Save the Children International, which is responsible for leading the digital transformation of our work with children. This forms a central pillar of our strategy to deliver a greater impact to far more children in the 120 countries in which we work. The Digital Programming team is putting in place the processes, platforms, tools and resources that enable Save the Children staff to design, deliver and scale safe, high quality digital programmes.

The Digital Enablers team is responsible for providing a suite of tools that our local teams will depend on for the effective delivery of a wide range of digital programmes across different thematic areas (including health, education and child protection). These will include data collection, messaging, content management and CRM. With responsibility for defining our roadmap and ensuring the successful introduction, adoption and usage of these tools, this role will play a central, highly visible role in achieving our ambitious goals for 2030.

EXPERIENCE AND SKILLS

Essential

• Extensive leadership experience across the full product lifecycle in a B2B context
• Highly developed organisational awareness and ability to understand any sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress
• Strong communication skills (fluent written & oral English), including the ability to communicate with different types of audiences with different levels of understanding of the subject matter
• A proven ability to apply excellent analytical and problem-solving skills, and to work collaboratively to deliver effective solutions to project related issues. This will include taking on hands-on analysis activities to support the wider team as required
• Good project management skills with experience of working across the project lifecycle using a structured methodology 
• Strong team leadership abilities to motivate, support and guide team members and ensure they are clear on their responsibilities and are held to account for their delivery
• Experience and capability in change management
• Experience of identifying and delivering process improvements, which make a real impact - you are always looking for ways to make things more efficient and streamlined
• Cultural awareness and experience of delivering solutions internationally
• Willingness and ability to travel

Desirable:

• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic
• Non-profit sector knowledge/experience