Head of Financial Lines at American International Group, Inc. (AIG)

Production

• Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
• Accountability for Financial Lines P&L

Business Operations

• Establish / execute strategic business plans to achieve profitable growth in line with departmental targets
• Prepare, manage and execute production and expense budgets in line with departmental set budgets.
• Manage estimates and reporting processes and prepare ad hoc financial and management reports
• Manage and coordinate SLA’s with Customer Service Department to ensure operational efficiency and achievement of agreed customer service standards
• Assist Credit Control department with receivables

Portfolio Management

• Ensure adherence to all underwriting guidelines.
• Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
• Ensure adherence to all reporting requirements
• Ensure adherence to all control framework requirements
• Weekly reporting on key performance indicators for new and renewal business

Technical Underwriting

• Review, analyse and underwrite new and renewal business within underwriting authority
• Provide technical direction to underwriters
• Negotiate terms and conditions with clients and brokers
• Handle referrals to regional office as appropriate
• Provide technical support to the Reinsurance Underwriting & Distribution team.

Business Development and Retention

• Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
• Seek opportunities to improve synergies and lead cross-sell initiatives with other profit centres
• Develop and maintain strong personal and professional relationships with clients
• Represent the company at industry bodies and professional associations and organizations

Expense control

• Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

Performance Management

• Set employee objectives and manage performance to achieve business goals
• Ensure that appropriate training and development is provided to meet technical & regulatory requirements and encourage professional & personal growth

Talent Management

• Work with HR to ensure that staff development plans are in place with feedback and follow-up
• Work with HR to manage succession planning to develop & retain talent and build bench strength

What we’re looking for:

Qualifications

• Tertiary qualification/Graduate level degree in Business/Economic/ Insurance or Marketing.
• Must have Insurance Technical qualifications CII/ACII/AIIK
• Re-insurance qualifications
• Proficiency in IT applications widely used for business