Head of Human Resources at Nairobi Hospital

REF: TNH/HRD/HHR /12/20

Reporting to the Director Human Resource & Operations, the successful candidate will be responsible for overseeing delivery of best practice premised human resource services in the Hospital including talent acquisition, talent development, organization development, employee relations and HR operations in order to ensure the Hospital attracts and retains the right talent to deliver the organizational objectives.

ROLES AND RESPONSIBILITIES

• Lead the development of the HR functional strategy to promote employee engagement and drive a high performance culture in line with the Hospital’s overall strategy;
• Demonstrate ownership of and communicate the HR strategic direction and objectives to all staff;
• Prepare the HR annual business plans to ensure delivery of the Hospital’s strategic imperatives and make periodic adjustments as required;
• Develop and ensure implementation of leading practice strategies in talent development, talent management and culture that strengthen the Hospital’s people capabilities in line with the overall corporate strategy;
• Keep abreast of local and global HR best practices and make recommendations to the Director, HR & Operations on how these impacts the HR role as well as provide suitable interpretation to management and staff;
• Develop and ensure implementation of the robust human resource policies and procedures in accordance with the Hospital’s core values, best practices and the Kenyan Labour Laws;
• Continually review and assess the effectiveness and efficiency of the Hospital’s human resource policies, procedures and processes and identify improvement opportunities;
• Maintain awareness and knowledge of contemporary HR practices Guide, coach and equip line managers with skills and knowledge to enable them address diverse people related issues within their functions;
• Continuously conduct risk assessment and analysis of people-related issues and advise the Director HR & Operations on the same;
• Advise on appropriate organizational structures, business processes and job design to maximize organizational effectiveness;
• Ensure the Hospital acquires, trains and develops high caliber, skilled and well-motivated employees capable of matching present and future operational and business requirements in line with the Hospital’s Strategy;
• Lead the performance management process to ensure the cascading of Hospital’s strategy into individual performance targets and present annual performance evaluation outcomes and appropriate interventions to senior management;
• Champion culture transformation initiatives in hospital to entrench and drive desired behaviors that bring to life the hospital’s values amongst all hospital staff;
• Develop and ensure implementation of a consistent and strategic approach to talent management processes including identification of top performers, career progression and succession planning;
• Develop and ensure implementation of an effective reward management and remuneration policies and strategies that promote talent acquisition, retention, motivation and improved productivity;
• Ensure development and implementation of a learning and development framework to support the strategic objectives of the Hospital;
• Champion culture transformation initiatives in hospital to entrench and drive desired behaviors that bring to life the hospital’s values amongst all hospital staff;
• Develop and guide line management on employee communication strategies to maximize staff engagement and minimize conflict;
• Develop and ensure implementation of policies and procedures on disciplinary processes, dispute handling and grievance management;
• Manage the Hospital’s Staff Provident Fund and act as Trust Secretary to the KHA Staff Provident Fund to ensure that all aspects of the scheme are effectively run;
• Manage all industrial relations activities with the relevant unions for the Hospital;
• Identify, deploy and motivate the HR team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

• Master’s degree in Human Resources, Industrial Relations, Industrial Psychology or any other related fields from a recognized institution.
• Bachelor’s degree in Human Resource Management, Social Sciences, Business Administration or any other business related field from a recognized institution.
• Must be a Certified Human Resource Professional (CHRP) or hold a Higher Diploma in Human Resource Management from a recognized institution
• Must be a full member with a valid practicing licence from the Institute of Human Resources Management (IHRM).
• Minimum of 10 years’ experience in human resources and administration with 5 years at management level.

CORE COMPETENCIES

• Knowledge of best and current human resource practices and approaches.
• Broad knowledge and experience in leading practices in organization development, compensation, talent management and development and employee relations
• Knowledge of the Kenyan Labour Laws.
• Good knowledge of core hospital management processes will be an added advantage.
• Ability to integrate critical information from diverse areas.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Project management skills.
• Strong persuasion and negotiation skills.
• Strong business acumen / commercial orientation.
• Relationship management skills (internal and external customers).
• Communication and interpersonal skills including facilitation and presentation skills.
• Strong leadership and people management skills.
• Ability to effectively manage multiple stakeholders.
• Strong execution skills.
• Strong collaboration and teaming skills.