Head of Information Communication Technology (ICT) at KCA University (KCAU)

JOB OBJECTIVE

• The job holder will be responsible for undertaking information and communication technology planning and development for the University. The Head of ICT is expected to be multifaceted, combining technical expertise, leadership abilities, strategic vision, and an understanding of the unique needs of the academic environment.

DUTIES AND RESPONSIBILITIES:

Leadership and Management

• Develop and implement an ICT strategy aligned with the university’s goals.
• Lead diverse IT teams, fostering collaboration, and ensuring effective performance.
• Manage large-scale ICT transformations, including technology adoption and process improvement.
• Ensure the delivery of high-quality ICT services, including network infrastructure, application support, and help desk services.
• Work with academic, administrative, and external stakeholders to meet their ICT needs.

Technical Lead

• Operate modern IT infrastructure, including cloud computing, networking, and data center management.
• Implement robust cybersecurity policies, risk management, and compliance with data protection regulations.
• Implement technologies like artificial intelligence (AI), machine learning (ML), IoT, and blockchain to drive innovation in academic and operational processes.
• Integrate multiple systems and platforms, ensuring seamless data flow across university departments.
• Operate Learning Management Systems (LMS) such as Moodle, Blackboard, or Canvas for online learning.
• Support research computing and data storage activities.
• Enhance student experience, such as mobile apps, e-portals, and virtual learning environments.

QUALIFICATIONS AND EXPERIENCE

• Master’s degree in Computer Science or Information Systems or related fields from an accredited and recognised institution.
• PhD in Computer Science or Information Systems or related fields is an added advantage.
• B.Sc. in Computer Science, Information Technology, Information Systems, Software Engineering, Electrical/Electronic Engineering, Computer Engineering or any other relevant field from an accredited and recognised institution.
• Industry recognized certifications such as: Project Management, Cybersecurity, Cloud Technologies, Microsoft Azure certifications, or Google Cloud certifications.
• At least 8 years of work experience, with 2 years working at a senior management level in a university or similar institution.

OTHER SKILLS AND COMPETENCIES

• Strong analytical and critical thinking skills to address complex IT challenges.
• Ability to explain technical concepts to non-technical stakeholders and create buy-in for IT initiatives.
• Agility to respond to rapidly changing technology landscapes and emerging trends.
• Competence in making data-driven decisions that balance cost, performance, and long-term value.
• Experience in preparing and managing ICT budgets.
• Ability to evaluate the ROI of technology investments and ensure efficient resource allocation.