Head of Operations at Institute of Human Resource Management

Job description

The job holder is responsible for overseeing the implementation of existing policies and development of new policies & procedures in ICT, Administration, Finance and Procurement in accordance with the IHRM Strategic Plan.

Key Responsibilities

• Managerial / Supervisory Responsibilities
  • Develop work plans and budgets for approval
  • Oversee the execution of the approved work plans and budgets
  • Oversee performance management for the department
  • Prepare and submit all monthly, quarterly and annual reports for the department
  • Prepare draft board management papers for approval
  • Identify training needs for the staff in the department
  • Participate in workforce planning and recruitment of staff
  • Participate in the development and review of the Institution’s strategic plan
  • Mentor and coach staff
  • Participate in various committees in the Institution
• Operational Responsibilities
  • Respond to requests for information about Members activities or status.
  • Facilitate consumer relations, or the relationship between parts of the institute such as the managers and employees, or different branch offices.
  • Translate corporate goals and objectives into investment attraction, linkage and advocacy targets, strategies and operational plans in line with Institute’s Strategic Plan.
  • Maintain business relations with members, government agencies and other stakeholders working arrangements, MOUs and other agreements.
  • Establishment and application of appropriate systems to monitor and respond to member enquiries.
  • Oversee provision of cost-effective office services
  • Develop fleet management systems and policies.
  • Ensure that Institute ’s properties and assets are properly insured for damage and loss
  • Financial Responsibility
  • Oversee development of budgets.
  • Oversee preparation of procurement plans.
  • Recommendation of proposals to incur expenditure within budget.
  • Review payments to ensure adherence to policies and procedures
• Decision Making:
  • Make strategic, operational and financial decisions
  • Plan the work of direct/indirect reports.
  • Assign work to direct/indirect reports.
  • Monitor direct/indirect reports work performance.
  • Appraise/evaluate direct/indirect reports performance.

Qualifications

• Accountability – takes responsibility for action and manages constructive criticisms;
• Client Orientation – works effectively well with IHRM clients and stakeholders;
• Continuous Learning – promotes continuous learning for self and others;
• Communication – listens and communicates clearly, adapting delivery to the audience;
• Creativity and Initiative – actively seeks new ways of improving programmes or services;
• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
• Performance Management – identify ways and implements actions to improve performance of self and others;
• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;
• Professionalism – displays mastery of subject matter;
• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, and concerns and promotes equal gender participation;
• Technological Awareness – displays Oversees procurement for trade fairs & events
• Public speaking and awareness of relevant technological solutions;
• Resource Mobilization- works with internal and external stakeholders to meet resource needs for IHRM.
• Knowledgeable on investment trends
• presentation skills
• Interpersonal skills
• Bachelors Degree in Commerce, Business Administration or Business Management specializing in either Finance or Accounting, Human Resource or any other related field from a recognized Institution;
• Masters Degree from a recognized Institution is an added advantage.
• Member of relevant professional societies/bodies.
• Qualifications in CHRP will be an added advantage
• Qualification in CPA will be an added advantage
• Computer proficiency
• Meets the provisions of chapter six of the Constitution.
• Have ten (10) years’ experience with three (3) years’ experience in senior management,
• Analytical skills
• Conceptual skills
• Familiarity with Public Procurement and Disposal Policies and Procedures Leadership skills
• Good Communication Skills both written and oral
• Public Speaking skills and Presentation skills