Head of People & Culture at Pula

Your Mission:

You will lead the transformation of Pula’s People & Culture function into a data-driven, high-impact powerhouse that fuels our business growth. Your leadership will ensure that our talent acquisition strategy is proactive and forward-looking, our performance management system is transparent and effective, and our learning & development initiatives prepare our employees for the future.

Culture & Employee Experience:

• Partner with senior leadership to define and implement culture programs that enhance team collaboration, engagement, and motivation.
• Lead initiatives that foster inclusivity and create a workplace where employees feel valued and inspired to perform at their best.
• Drive innovative internal culture activities, such as our ‘Lunch & Learn’ sessions, and develop new engagement programs.
• Own employee feedback mechanisms, ensuring data-driven improvements to enhance workplace satisfaction and productivity.

Performance Management & Talent Development: 

• Overhaul and optimize the performance management system to ensure clear, measurable goals aligned with company objectives.
• Establish a transparent meritocracy, where high performance is recognized, and underperformance is addressed constructively.
• Develop and implement succession planning strategies to strengthen Pula’s leadership pipeline.
• Design and roll out cutting-edge Learning & Development (L&D) programs to upskill employees at all levels.

Talent Acquisition:

• Build and lead a best-in-class recruitment function, ensuring Pula attracts top global talent across multiple geographies, with a focus on enterprise sales teams.
• Define Pula’s Employer Value Proposition (EVP) to position us as a top employer in a competitive talent market.
• Develop strategic partnerships and talent pipelines to proactively identify and engage high-potential candidates.
• Deliver an engaging, seamless onboarding experience, ensuring new hires feel connected to our mission and set up for success from day one.

Learning & Development:

• Establish and manage the Pula Academy and L&D programs at all levels
• Identify and manage a list of company-approved training providers to ensure quality programs are delivered to employees within a predetermined and acceptable cost framework.

HR and Compliance Excellence:

• Ensure compliance with employment laws and regulations across all markets where Pula operates.
• Maintain accurate records and drive operational excellence in all people-related processes.
• Implement policies and frameworks that reinforce a culture of accountability, integrity, and performance.

What We’re Looking For:

Professional Attributes

• 12+ years of proven leadership in People & Culture, HR, or Talent roles, with a strong understanding of culture-building, performance management, and recruitment best practices.
• Experience in fast-paced, high-growth companies, preferably in the startup or fintech/insuretech space.
• Strong background in enterprise sales talent acquisition, with a deep understanding of hiring and driving productivity in sales teams (preferred).
• Proven ability to build human capital systems from scratch, from recruitment to performance management.
• Expertise in developing talent strategies and executing high-impact recruitment initiatives.
• Demonstrated ability to build diverse, high-performing teams and foster an excellence culture.
• High comfort level with technology and data-driven decision-making, including Google Suite, CRM tools, task management systems (e.g., Asana, Slack, Jira, Metabase, KOAN).

Personal Attributes:

• Hands-on leader who connects the dots and drives results.
• Strategic thinker with the ability to influence and inspire.
• High-energy, assertive, and persuasive—capable of getting the best out of teams while fostering a positive environment.
• A problem solver who thrives in ambiguity and is unafraid to challenge the status quo.
• Data-driven decision-maker, who translates HR challenges into actionable strategies.
• A transparent, team-oriented leader, capable of building trust and collaboration across all levels of the business.