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  • Posted: Jan 29, 2020
    Deadline: Not specified
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    American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions. AIG, is an American multinational insurance corporation with more than 88 million customers in 130 countries. AIG companies employ over 64,000 people in 90 countries. We are recruiting to fill the following position below:
    Read more about this company

     

    Head of SME Insurance

    PURPOSE OF THE ROLE:

    This role manages the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of the profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.

    PRINCIPLE DUTIES AND RESPONSIBILITIES:

    • Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
    • Take accountability for Profit Centre P&L
    • Develop and sign off new and retention business budgets with Business Development Manager and Branch Manager
    • Business Operations
    • Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
    • Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
    • Manage estimate and reporting processes and prepare ad hoc financial and management reports
    • Portfolio Management
    • Ensure adherence with all underwriting guidelines and bulletins
    • Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
    • Ensure adherence with all reporting requirements
    •  Deal with escalations Business Development and Retention
    • Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
    • Seek opportunities to improve synergies and lead cross-sell initiatives with other profit centers
    • Provide leadership for pipeline development and management
    • Develop and maintain strong personal and professional relationships with clients and support GM’s to build strategic relationships
    • Expense control
    • Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

    Audit and Compliance

    • Ensure adherence to audit requirements
    • Ensure adherence to regulatory and compliance requirements
    • Performance Management
    • Set objectives for direct reports, provide input for objectives of matrix reports and ensure that staff objectives / KPI’s are aligned to achievement of business goals
    • Ensure that appropriate training and development is provided to meet regulatory requirements, build technical skill for delegation of underwriting authority and encouragement of personal growth

    Talent Management

    • Work with HR to ensure that staff development plans are in place with feedback and follow-up

    QUALIFICATIONS:

    • Graduate level degree in Insurance; Business, economics, or marketing
    • Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
    • Computer literate and proficient in the use of relevant software
    • Ability to work in a matrix organization and liaise with multiple departments

    SKILLS

    • Excellent Verbal & Written Communication Skills
    • Team Building Skills
    • Strong Entrepreneurial Skills
    • Presentation Skills
    • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
    • Strong interpersonal skills
    • People Management skills

    EXPERIENCE:

    • 5-10 years short term insurance underwriting experience, including at least 2 years in line of business
    • 3-5 years people Management Leadership

    COMPETENCIES

    Technical

    • Risk Analysis and Pricing
    • Distribution Management
    • Products Knowledge
    • Policies & Regulations
    • Portfolio Management

    Leadership

    • Dealing with ambiguity
    • Customer Focus
    • Negotiating
    • Drive for results
    • Building effective teams and develop Talent
    • Presentation Skills
    • Innovation Management
    • Business Acumen
    • Problem Solving
    • Change Management

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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