Senior Business Analyst, Claims (Senior Business Analyst 2), Insurance Section - Governor's Office at Central Bank of Kenya

Job Purpose

The Job holder is responsible for receiving, assessing, processing and managing insurance claims.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Receive, verify supporting documents and record Insurance claims.
• Register, maintain and update claim details.
• Provide professional advice and feedback on claims matters.
• Keeping detailed and accurate records for claims reported.
• Prepare and submit all information required by the insurer to process claims.
• Open and manage claim files and ensure all subsequent correspondences are properly filed.
• Track and monitor claim progress, keeping an updated record of pending, approved or settled claims.
• Prepare periodic reports on claims received, processed and settled.
• Prepare documents for disbursement of claim funds.
• Ensure adherence to Bank policies regarding Insurance.
• Maintain confidentiality of all claim-related information.
• Any other duties and responsibilities assigned from time to time.

Qualifications

• A Bachelor’s Degree in a Business-related field.
• Diploma in Insurance from a recognised institution.
• Membership of an Insurance professional body is an added advantage.

Work Experience

• At least three (3) years’ post qualification experience in an Insurance company or a busy Insurance firm, acting for Banks/Financial Institutions.