Senior Manager - Asset Products at HF Group

Principle Accountabilities

• Defining and embedding a long-term Product strategy for Borrowing
• Deliver analysis to drive value-add action in the sales Team for lending solutions
• Engage with segment owners and market activators to achieve product uptake and utilization to meet revenue targets as well as increase lending use-cases on the digital platform
• Ensure growth through product development, new acquisitions, deepening existing relationships as well as developing strategic alliances with tactical partners to drive uptake.
• Formulate and come up with product strategies that competitively address identified and emergent market opportunities
• Using his/her customer experience and credit expertise to wow customers at every point of their lending journey and prompt resolution to the issues raised.
• Monitoring market trend and carrying out competitive analysis of the Lending market with an intent to continuously innovate around online customer journey with enhanced customer experience and satisfaction, especially on Digital platforms
• Providing support and training continually to bank staff on new systems, products and lending policy updates.
• Ensuring the Portfolio management of Lent facilities across the bank channels.
• Give inputs for development of product/ service bundles, with a view to aid client deepening and cross-sell across segments.
• Provide regular market reviews, advise the bank on optimal processes, procedures, and fees to ensure maximum products profitability
• Manage ongoing relationships with all third parties as well as responsible for developing and implementing service level agreements between the bank and third parties.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree in a business-related field from a recognized university
• MBA is an added advantage.
• 7 years of work experience, with 3+ years products management and product development preferably in middle/senior management level.

Key Competencies and Skills

• Re-engineering of business, technology, and operational processes.
• Detailed knowledge of the core set of Retail Products and Services.
• Broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
• Good knowledge of the products & services available in bank functions is also required to satisfy the individual financial needs of business owners/key individuals.
• Knowledge of the Current Market and competitive lending positioning