Credit Officer at HomeBiogas

What you will do:

• Maintain debtors' overdue accounts to agreed company performance levels
• Ensure collection of debtor’s accounts occurs within credit terms and according to company policy and procedures
• Provide accurate and timely account collection progress reports from the CRM
• Listen to customer complaints with empathy and take action to satisfy the customer's immediate needs and prevent the reoccurrence
• Make telephone collection calls and resolve disputed invoices
• Risk review of new and existing customers to minimize bad and doubtful debts
• Monitor credit limits and terms for each customer in line with the Credit Policy

Must have:

• Excellent relationship management skills
• 3-5 years experience in the same capacity in a solar or related company
• Knowledge of credit and credit control activities
• Customer claims and processes
• Strong Excel, written, verbal, negotiation, and communication skills
• Well-organized and efficient
• CPA’s and a Bachelor’s degree in a business-related course