Host/ Hostess at Java House

Job Description

• Meet, greet, and seat all guests in the restaurant.
• Organize and reserve tables for large groups and bookings
• Ensure that key service touch points are checked.
• Maintain clean menus, baby chairs, crockery, and cutlery in takeaway stations.
• Ensure all seated and takeaway guests are addressed.
• Assist the manager and chef in any communications of specials for the day and run-outs
• Ensure necessary orders for proper mise-en-place are given to the manager for ordering.
• Assist in taking and fulfilling takeaway orders via phone.
• Ensures guests’ needs are met in the entire dining experience.
• Contribute to the team effort to achieve customer satisfaction.
• Bid farewell to the guests on their exiting the branch.