Hotel Poter - Upperhill at Brites Management

Duties and Responsibilities

• Assist guests and passengers, offering answers to questions and running their errands when working at hotels and motels or cruise ships.
• Carry luggage of the departing guests or travelers to the hotel’s lobby or cruise ship’s departure area.
• Ensure that travelers or guests staying at the cruise ship or hotel leave safely during an evacuation.
• Assist front desk staff with answering calls and making any necessary transfers to the appropriate people.
• Assist the customer service crew to set up any upcoming events and update any signs.
• Park guests’ vehicles in some instances and retrieve them when the need arises.
• Assist other employees by running their errands such as moving stock and delivering items when necessary.

Key requirements, skills and qualifications

• The ability to lift heavy loads
• Interpersonal skills
• Mechanical skills and knowledge to work and fix various industrial equipment
• Knowledge of how to use guest booking software platforms
• Familiarization with the essential security regulations
• Great verbal communication skills to interact well with other employees, guests and service providers