HR Associate – Talent, People-Ops & Learning (“TPAL”) at Kenya Airways

Purpose

The TPAL Associate is the operational engine of the HR pod. The role coordinates volume recruitment, onboarding, people-operations transactions, learning-uptake activities and data capture, thereby enabling the HRBP to focus on strategic partnering while line managers receive responsive, high-quality service

Responsibilities

Workforce Planning Data

• Maintain workforce data by updating manpower-plan and recruitment-plan trackers and submitting accurate figures to the Central People Analytics & Digital team (CPAD) to agreed deadlines.

Talent Acquisition

• Execute volume hiring by drafting and posting job adverts, scheduling interviews, collating panel feedback, issuing standard offers, triggering background checks and ensuring data quality in the ATS.
• Support critical-skill recruitment by recording candidate status and costs, and collating interview feedback for the HRBP and CPAD.

On boarding & Induction

• Coordinate onboarding by arranging IT, ID and logistics, running Day-1 orientation and 30-60-90 touch-points, updating the probation log and confirming that new-hire KPIs are in place by Day 30.

Performance & Development Support

• Facilitate performance-cycle administration by extracting appraisal-status reports, uploading learning-impact scores, and capturing review completion dates.

Learning & Capablity Uptake

• Drive learning uptake by enrolling employees on LinkedIn Learning paths, sending automated nudges and issuing a monthly “Learning Uptake Card” to managers.

Engagement & Culture

• Support engagement activities by managing recognition nominations and events, tracking survey participation and monitoring action-plan progress.

Employee Relations Logistics

• Provide ER logistics by booking disciplinary panels, preparing case files, drafting minutes, recording cycle-time data and issuing routine correspondence.

Employee cost management

• Administer leave management by advising staff on requests, validating leave balances, flagging over-accruals and supplying monthly data to CPAD.

Separation & Off boarding

• Manage off-boarding by guiding leavers through clearance, deactivating system access and capturing exit reasons in the attrition template.

Reporting & continous improvement support

• Contribute to reporting and improvement by supplying raw data on hiring, onboarding, leave, overtime and learning, and proposing at least two customer-experience or automation ideas each quarter.

Skills

• Teamwork and communication
• Organizational skills
• Leadership skills
• Initiative and problem-solving
• Technical aptitude and precision
• Compliance-oriented mindset

Qualifications

• Bachelor’s degree in HR Management, Business Administration or a related field.
• IHRM practising certificate or CHRP (Level II) preferred.
• Two to four years of HR coordination or talent-acquisition experience in a medium-to-large organisation; aviation or shift-based operations a plus.
• Working knowledge of an ATS, an HRIS, Excel pivot tables, basic Power BI and LinkedIn Learning dashboards.
• Familiarity with the Kenyan Employment Act and basic disciplinary procedures

Additional Information

• Plans and executes multiple priorities with precision and urgency.
• Pays meticulous attention to detail, ensuring error-free letters, contracts and data entries.
• Provides friendly, solution-oriented service to candidates, employees and managers.
• Demonstrates digital fluency and data discipline, validating datasets before submission.
• Handles confidential information with discretion and integrity.
• Actively identifies process pain-points and suggests practical, tech-enabled improvements.