HR Business Partner – Marketing & Customer Development at Unilever

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about delivering HR support to the business while ensuring effective collaboration for the creation of a high-performance then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Responsible for activation of the local Human Resources plan for Customer Development and Marketing functions.
• Provides input into the Talent strategy for the business through developing insight and analysis of people related business issues and opportunities
• Implements, and coordinates change initiatives to support enhanced organisational effectiveness for Customer Development and Marketing functions.
• Tracks delivery against the case for change using analytical and data-driven approaches to business and organisational issue analysis.
• Interacts with colleagues within and outside the business to ensure alignment of HR activity in the spirit of One Unilever
• Works with HR colleagues from Innovation and Expertise Teams to deliver HR interventions within the business.
• Designs and implements Organisation Effectiveness metrics and measurement for the business across entire HR lifecycle.
• Monitors and addresses legal compliance issues to ensure that the organisation complies with local and national laws (for e.g. recruitment, diversity, data protection, employee contracts)
• Responsible for delivering Employee & Industrial Relations (ER/ IR) to the business (knowledge of legislative and consequent impact on the organisation, relationships with works council/ unions, government/regulatory bodies, community, etc
• Interfaces with HR service providers for delivery of core HR services to the business, monitors quality and timeliness of service provision
• Facilitates teams and individuals to work collaboratively by focusing on the common purpose of the team. Utilises insights from the team’s talents (e.g., strength finder, MBTI – Meyers Briggs, etc) to deliver the strategy for the Customer Development and Marketing functions  
• Has financial and budgetary responsibility for HR in the Customer Development and Marketing functions  

Experiences & Qualifications

• University graduate with relevant experience in HR systems and processes.
• Good knowledge of key HR processes, roles and responsibilities across the entire HR lifecycle
• Relevant experience in ER/IR systems and process in a complex environment
• Thorough understanding of management trade unions, key legal, compliance, safety and other regulatory issues involved in key HR processes – knows key issues to look out for and when to get expertise teams involved
• Ideally has had experience of HR service centre environment and/or expertise teams as well as hands-on HR management experience in the business

Skills

• Building Talent Supply
• HR Change Facilitation
• Organisational Effectiveness
• Performance Improvement
• Change Management
• Understanding of labour Legislation
• External Orientation in the context of social, economic and political trends and benchmarking best practices in ER

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.