HR Business Partner (Professional Services) at Wisen HR Services

Job Summary:

Oversee the human resources responsibilities and activities of designated companies and ensure they are aligned with their business goals.

Key Duties & Responsibilities:

• Strategic HR
  • Collaborate with business owners/management team to craft strategies that meet business goals
  • Develop strategic HR plans and policies
  • Re-engineer processes to ensure maximum efficiency
  • Ensure all procedures comply with legal regulations and best practices
  • Analyze the effectiveness of HR operations and policies
• HR Administration and Compliance
  • Assist in talent acquisition and recruitment processes.
  • Develop and extend employment offers and conduct negotiations as necessary.
  • Administer post-offer employment activities (employment contracts and employment history verification checks).
  • Design, conduct and evaluate orientation and onboarding processes for new hires.
  • Conduct job analyses.
  • Create organizational charts and define each position’s responsibilities (job descriptions).
    Develop/select and evaluate performance appraisal process.
  • Organize periodic employee performance reviews.
  • Undertake tasks around performance management.
  • Conduct skills gap analyses.
  • Organize training & development initiatives.
  • Administer payroll function (payroll processing, leave tracking, NSSF, NHIF enquiries).
    Administer and evaluate benefit programs that support the business’ goals – medical, pension.
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
  • Assist in development and implementation of human resource policies (employee handbook).
  • Annual handbook and policy review.
  • Gather and analyze data with useful HR metrics, e.g. employee turnover  rates.
  • Maintain employee files and records in electronic format.
  • Ensure compliance with labour regulations – workers insurance, health and safety.
  • Conduct employee surveys and exit interviews.
  • Resolve employee complaints filed with government labour agencies.
• Support and Train Line Managers
  • Conduct training by focusing on the working capabilities that are needed for line manager positions.

Key Requirements:

• Strong client service experience, ability to handle multiple clients.
• Must be capable of presenting ideas and programs as well as problem resolutions to business owners and managers with confidence.
• Analytical and goal oriented.
• Demonstrable experience with HR metrics.
• Thorough knowledge of labour legislation.
• Proven work experience as an HR business partner/generalist.
• Excellent people management skills.
• Full understanding of all HR functions and best practices.
• Strong and effective communication and interpersonal skills required.
• Strong persuasion/negotiation skills are a plus.