HR Operations Specialist - Knowledge & Data Management at Diageo

Top Accountabilities: 

• Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
• Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
• Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
• Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
• Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.

Qualifications: 

A degree or equivalent experience in Human Resource or equivalent. Professional membership e.g IHRM, CIPD

Skills and Experience: 

• Work Experience: 3–5 years  in a similar role.
• Systems Proficiency: Previous experience using cloud-based HR Information Systems 
• Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
• Problem Solving: Ability to trouble shoot and solve data and system queries.
• Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.