Majorel Kenya designs, builds and delivers end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.
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Supporting with the management, coaching and personal development of new employees. Supporting in the administration of disciplinary cases in compliance with HR policies and labor laws.
Custodian of all disciplinary records, including and not limited to witness statements, emails, outcome letters, hearing notes (minutes), computer records, exit letters, and any other appeal paperwork.
Maintaining and ensuring that the disciplinary tracker is up to date.
Ensuring the integrity and confidentiality of disciplinary records.
Working hand in hand with HRBP lead to administer exit interviews and review issues reported from time to time.
Supporting effective networking and liaison across the organization, especially with the Operations team regarding Performance Management and Disciplinary issues.
Positively influencing the people agenda.
Assisting with Internal Interviews and working to streamline the process when the need arises.
Assisting the HRBP Specialist in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
Supporting the driving and maintenance of various processes to facilitate employee motivation and retention.
Supporting research into emerging employment legislation and best practice to support employee strategy delivery.
Maintain all documentation received by employees related to the docket.
Fulfilling the tasks deriving directly from his position without being directly ordered so.
Assisting HRBP lead in all areas related to Human Resources Management
Positively influencing the people agenda.
Assisting with Internal Job Postings.
Carrying out first day induction for employees.
Supporting employee relation forums that provide an opportunity for employees to connect and bond with management and peers.
Assisting the HRBP Specialist in developing initiatives to encourage good attendance at work, employee well-being and the employee recognition scheme.
Supporting the driving and maintenance of various processes to facilitate employee engagement, motivation, and communication.
Ensuring unbiased and complete investigation procedures, and compliance with the policy and process, and closure of issues reported.
Assist with the development and maintenance of the Wellness communication and company-wide updates.
Assisting with Wellness Committee meetings and creating presentation materials as needed to support the initiatives of the Wellness and the Feel-Good Program.
Attending, encouraging, and planning events with guidance through the Feel-Good Program.
Supervising product design and other forms of internal/external marketing to maintain consistency in branding
Creating media, from press releases to social media messages, that shape public opinion of the company and increase awareness of its brand.
Behavioral Competencies
He/she must be highly motivated, well organized, detail-oriented, creative, and innovative, and possess good time management and multitasking skills.
Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, flexibility, speed, stress endurance, friendliness, diligence, loyalty to the employer.
Strong presentation & articulation skills
Ability to influence and align Ability to think creatively
Networked externally Robust business understanding
Proactive, confident, and motivated with a strong bias for action, a keen sense of urgency and ability to drive results.
Team player, High on execution and strategy Logical Thinking, High on Integrity, and ability to walk the talk.
Commitment to further training / continuous learning and development.
Live the company values being fair, forward-thinking, accountable, customer focused, open, transparent, proud, and passionate, so that the highest standards of employee care and support can be achieved.
Ability to deliver training/awareness sessions.
Excellent communication and interpersonal skills.
Requirements
Degree in HR or any related field
Must be a registered Member of IHRM
2-3 years' work experience in HR especially in a BPO is desirable
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