Human Resource and Administration at Esquire Consultants Limited

Key Role Accountabilities (Duties and Responsibilities)

• Support business growth through organizational design to ensure that the organization remains optimally positioned to survive and excel in the market.
• Liaising with CEO, COO, sector heads, heads of departments, branch team leaders and other critical members of the team to establish talent requirements and provide recruitment solutions including use recruitment agencies to meet existing and emerging needs.
• Support organizational change by refining the desired outcomes, creating an accurate scope, establishing clear roles, and objective decision-making.
• Identifying emerging workforce and talent trends and recommend solutions to improve employee attraction, performance, retention, development, and employee value proposition.
• Design, lead, and work closely with heads of departments to ensure all approved HR initiatives/programs are implemented effectively within the entire organization.
• Work with business leaders to define the organization structure, key measurement, key success factor.
• Developing staff competencies and skills through continuous training of products and policies for performance improvement as per set targets and standards.
• Facilitating implementation of a feedback mechanism at strategic touch points to facilitate open discussions of organizational improvement opportunities from employees.
• Oversee staff training and development, competencies, and skills development through continuous internal and external training on policies, procedures as well as core skills and soft skills necessary for performance of tasks.
• Ensure all HR practices, policies and records are in full compliance with statutory requirements and any inconsistencies and non-compliances are addressed.
• Create a system to measure/assess understanding, buy-in and support of HR change management activities and initiatives rolled out by the company from time to time.
• Provide the needed HR support for all organizations projects, programs, or activities that require HR intervention or contribution.
• With other senior leaders, establish, build, and maintain a favorable organizational culture that supports the business goals across the organization.
• Work to ensure continuity and consistency by promoting, recognizing, and rewarding discipline across the entire organization.
• Manage the organizations reward and compensation by ensuring pay equity, pay reviews, alignment with performance, pay adequacy, pay competitiveness and the integrity and correctness of the company’s payroll.
• Maintain the organizations stability by ensuring that appropriate HR policies, procedures and processes are developed, implemented, and documented.
• Performing any other tasks as may be requested from time to time.

Person Specification (Qualifications, Experience and Skills)

• A minimum of bachelor’s degree in Human Resource or equivalent field from a recognized institution.
• A relevant post graduate qualification in HR (Masters, Diploma, CHRP-K) is an added advantage.
• A member of Institute of Human Resource Management (IHRM) desirable.
• At least 5 years’ work experience with three years in Banking/Microfinance/Credit industry is a MUST.
• A persona with excellent problem resolution, conflict, and team management skills. 
• Proven track record of success in ambiguous and complex environments.
• Hands on and innovative thinker who can deliver solutions to new challenges.
• An eye for detail as well as the big picture perspective.

Extra Attributes

• Report writing skills, Excellent people skills, communication, interpersonal, organizational and negotiation skills
• Demonstrated team leadership and sense of responsibility.
• Proficiency in MSOffice suite *MS word, Excel, PowerPoint, and Email)
• Knowledge and experience of HR information system (HRIS) desirable.
• Maturity, honesty, integrity, and a strong sense of ethics