Human Resources & Administration Lead at Exotic EPZ

Reports to: Operations Director

Job Summary:

• We are seeking to hire a strategic and people-driven Human Resource & Administration Lead. The successful candidate will be responsible for creating and nurturing a thriving workplace culture within the organization that fosters employee engagement, productivity and growth. The role will oversee strategic human functions and initiatives ensuring alignment with overall Company objectives while promoting a strong organizational culture that values diversity, respect & Human dignity.

Key Responsibilities

Strategic Leadership

• Develop and execute a forward-thinking people and culture strategy that aligns with the vision, goals and values.

Talent Management

• Lead talent acquisition efforts to attract, select and retain top talent.
• Develop and implement talent strategies, including succession planning and leadership development.
• Partner with department heads to address talent gaps and implement effective solutions.
• Implement performance management processes, systems, materials, and training to facilitate high performance in the organization.

Employee Engagements

• Design and implement programs aimed at enhancing employee engagements, satisfaction and retention focusing on employee voice surveys and feedback mechanisms.
• Support internal communication strategies that reinforce company culture and values.

Learning & Development 

• Identify organization wide learning needs and develop programs to foster continuous improvements and skills enhancement through training and development interventions programs.

Organization culture 

• Champion a culture of inclusion and belonging where respect and human dignity is cultivated.

HR Policies & Compliance

• Develop, implement and review HR policies and practices in line with legislation and industry best practices, ensuring fairness and equity in all processes.

Employee Relations

• Manage and resolve employee grievances, conflicts, and disciplinary matters in compliance with labor laws.
• Take proactive steps to prevent and address potential risks in employee relations, emphasizing a problem-solving approach.

Data-Driven Decisions

• Utilize HR metrics and analytics to track the effectiveness of people’s initiatives and data driven informed decisions within the organization

Collaboration

• Foster partnership across departments promotes a cohesive and aligned approach to talent and culture initiatives.

Change Management.

• Support organizational change processes by providing guidance and resources that help employees navigate transitions effectively 

HR Administration

• Ensure smooth payroll processing, benefits administration, and HRIS management
• Budget control in terms of overtime, staff meals & PPES
• Custodian of HR records both physical and online.

Key Qualifications & Experience

• Bachelor’s degree in Human Resources management / Bachelor of Commerce (HRM) option or related field.
• 6-7 years of experience in food processing/Manufacturing environment, at least 3 years in a senior role.
• CHRP (K) Certification is a prerequisite.
• Member in Good Standing of the Institute of Human Resources Management.
• Deep understanding of labor laws, staying ahead of emerging HR legislation, precedents and HR best practices.
• Training in food safety and quality management standards such as FSSC 22000, ISO 9001 is a plus.

Key Competencies 

• Strong interpersonal and communication skills
• Excellent problem-solving and conflict-resolution abilities
• Ability to build trusted relationships with employees and stakeholders
• Data-driven decision-making and analytical skills
• Leadership and change management expertise