Human Resources Manager at PalmPay

This role is based in Kamburu Dr Nairobi, and our ideal candidate should have excellent communication, organization and management abilities, including the ability to work and function in a multicultural environment and should have experience working in the mobile payments industry to join the local team and provide intuitive and excellent leadership for the HR department. You will be fit for this role if you can evaluate and analyze complex information and you have a natural desire to organize and manage people; and if you can take charge of coordinating an organization’s administration system and general workflows, supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Tasks And Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and bring them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to the team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Qualification And Skills

• Bachelor’s Degree in Business Administration; IRPM or a related field; with a specialization in Human Resources Management
• Professional HR qualification certificate is an added advantage;
• Must have a minimum of 5 years of experience working in a similar role and financial institutions experience.
• Strong analytical and excellent presentation skills;
• Language proficiency in English; and excellent communication (Oral & Written)
• Flexibility, resourcefulness, and a can-do attitude;
• Work collaboratively with colleagues and perform other duties as reasonably required to achieve the goals of the company.