Human Resources Officer – Talent, Learning & Development at M.P. Shah Hospital

Duties & Responsibilities:
Learning and development

• Digital Learning Administration: Serve as the primary administrator for the training portal. This includes course uploading, user enrollment/tracking, content maintenance and troubleshooting technical issues.
• Needs Assessment Support: Coordinate the collection of Training Needs Assessment (TNA) data, analyze basic feedback and compile results to assist managers in defining organizational and critical future skills gaps.
• Design and implement blended learning programs (microlearning, virtual classrooms, on-the-job, coaching).
• Maintain learning dashboards (participation, completion, post-training evaluation, knowledge retention where possible).
• Provide monthly and quarterly reports to stakeholders with actionable recommendations.
• Monitor training effectiveness through post-training evaluations, feedback surveys, and performance outcomes.
• Support the creation of career pathways and development plans for high-potential employees.

Talent Acquisition & Onboarding

• Support the HRBP in manpower planning and skills-gap analysis using workforce data.
• Maintain and update the departmental manpower plan and talent pipeline; identify critical roles and succession candidates.
• Manage the end-to-end onboarding program: Coordinate and ensure the smooth execution of the new employee induction program, including mandatory compliance and cultural training modules.
• Support line managers on performance coaching tools and manage internal talent adverts and shortlists for internal hiring.

Minimum Qualifications, Regulatory & Legal Requirements

• Bachelor’s degree in Human Resources, Education, Social Sciences.
• 3 to 5 years’ practical experience in L&D, recruitment within a medium/large organization (healthcare experience preferred).
• Certified HR professional, a registered member of IHRM