Human Resources Team Administrator, Kenya & East Africa at Standard Chartered Bank Kenya

The Role Responsibilities

• Effective management & co-ordination of diary(s) including booking of internal & external meetings/appointments for Business Leader 
• Admin support for Business Leader and extended reporting line to assist meet Function objectives and deliverables or as needed
• Admin support for department events and matters
• Effective communication with key stakeholders, both internal and external, in coordinating requirements and requests
• Manage high volume of emails and action accordingly or prioritise for urgent attention to ensure timely responses
• Arrange meetings and conference calls (internal and external), including booking of meeting rooms
• Organise travel itineraries including meeting coordination, booking flights and transfers, booking hotel and other facilities, handling visas applications etc.
• Prepare and submit expense claims for reimbursement of business expenses and ensure company policy is adhered to
• Understanding and application of SCB systems – Travel & Expense, eProcurement, RMS, Peoplesoft etc for respective work
• Assist business leader and team to file and monitor claims, business expenses, accrued expenses and ensure timely closure of business requisitions like POs and 3rd Party expenses
• Prepare necessary forms for submission to Finance for processing expense claims, accrual and other payments.
• Raise e-procurement for payment made to invoices and tracking of payment status for business services and vendors
• Raise RMS for IT requirements, follow up and ensure closure of the requisitions
• Administrative and logistic support for onboarding new employees
• Be a focal point for departmental queries from employees on HR Systems and queries
• Assist newly joined employees with the onboarding journey and socialising them with company culture and HR systems 
• Supporting HR Functions/Departments and business functions when need be or when needed e.g., Filing, Stakeholder events etc

Department matters

• Maintain departments email distribution lists, generic mailboxes, SharePoint, Shared Folder
• Maintain department files
• Maintain and approve shared drive access
• Approver for door access
• Manage dept visitor passes for short term visitors

Other Support

• Organise team meetings/offsites, calls and other conferences/workshops
• Ad hoc requests 

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Finance teams
• External teams when organising for offsite meetings and other conferences/workshops

Other Responsibilities

• Embed Here for good and Group’s brand and values in Kenya.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures 

Our Ideal Candidate

• HR Practicing certificate/Member of IHRM 
• Passionate about people agenda
• Personal authority, integrity and ethics
• Independence, robustness and resilience
• Working independently with minimal guidance whenever necessary
• Multitasking under pressure whilst remaining calm and professional at all times
• A flexible approach to work and able to work overtime as required
• Good communication skills with strong command of English
• Comfortable dealing with senior management across different countries and departments
• Reliable, discreet and diplomatic
• Well-organized and disciplined approach to work
• Strong knowledge in using Microsoft Software (Word, Excel, PowerPoint)
• Enjoy working in a challenging, fast paced environment
• Able to multi-task and manage numerous deliverables effectively
• Good working attitude and listening skills

Role Specific Competencies

• Communication Skills
• Collaboration
• Ms Office
• Stakeholder Management
• Self-Learning and Development