I&I Workforce Senior Officer at Save the Children

Team and Job Purpose

• Set global standards for programme quality & influencing and support country offices & members to contextualise these
• Coordinate Impact and Influencing (I&I) contribution to global strategy
• Ensure I&I Teams support CO’s to respond to children’s changing needs and drive impact beyond thematic & geographic siloes. 
• Build and strengthen the calibre, stability &diversity of our global I&I cadre to deliver on our strategic ambitions and impact agenda. 
• Lead movement-wide coordination and planning of its Technical Experts (TE) workforce. 
• Shared accountability for Global Technical Expertise architecture
• Accountable for shared leadership of I&I strategy

The Impact & Influencing (I&I) Workforce Senior Officer will play a crucial role in sustaining these improvements by ensuring effective reporting, data analysis, knowledge management, and regional support. This position is essential in supporting country offices maintain high technical quality.

When performance issues related to technical capability or capacity arise in a country office, the I&I Workforce Senior Officer will support diagnosis and corrective actions under the leadership of the I&I Workforce Senior Manager, and support from the relevant I&I Regional Head, and key global team members.

Principle Accountabilities

• Act as a focal point for country offices on issues related to technical expertise.
• Analyse data from HR, finance, and awards systems to assess office performance on technical capacity.
• Create reports and update PowerBI dashboards to share key performance and management indicators.
• Consolidate and analyse progress reports from implementing office
• Ensure data accuracy in HR systems and address any data issues.
• Periodically analyse data to identify global trends in barriers and opportunities.
• Ensure availability of guidance and tools to maintain high-quality technical expertise.
• Maintain and improve onboarding, capacity building, and technical recruitment tools for country offices related to technical expertise.
• Support remediation plans for underperforming implementing offices.
• Facilitate engagement and prepare communication materials for global counterparts.

Experience and Skills

Essential

• Excellent data management and analysis skills, with the ability to analyse and present data in a clear and compelling way and tailoring content to different audiences
• Strong communication skills (written and oral English), including the ability to communicate with stakeholders across different seniority levels and country offices.
• Demonstrated experience supporting continuous improvement initiatives 
• Highly organised, with good attention to detail and developed ability to prioritise multiple tasks to meet tight deadlines and organise work
• Ability to adopt a pro-active approach to problem-solving working closely with both the senior colleagues as required and offering solutions as appropriate. 
• Excellent interpersonal skills, with the ability to work and communicate across cultures, as part of a geographically dispersed team and across organizations and stakeholders. 
• A strong work ethic and able to take the initiative and ownership to deliver value to the business. 
• Competent in Microsoft Word, Excel, PowerPoint, and Outlook.
• True passion for results, responsibility and proactivity
• Understands and believes in Save the Children’s mission and vision; commits to its objectives and willing to adopt Save the Children’s methodology and framework. 

Desirable

• Familiarity with Save the Children 
• Created and/or managed PowerBI dashboards
• Fluency in additional SCI language (French, Arabic or Spanish)

Education and Qualifications 

Essential

N/A

Desirable

N/A