ICT Assistant at Kenya Institute of Supplies Management

Ref. ICTA-001/2022

Job Summary:
Support ICT Department in deployment, securing and provision of Information & Communication Technology services in the Institute

KEY DUTIES AND RESPONSIBILITIES

• Assist in ICT technical support by identifying and troubleshooting user problems regarding the 
• database, applications, LAN, the Internet and communicates solutions.
• Support Installation, upgrades, implementation, and customization of Hardware and Software programs. 
• Support in enrollment of new users to the Institute’s domain
• Monitor user access to the databases.
• Maintain data/databases and spreadsheets to ensure data quality and integrity
• Support in backups and administration of the institute's membership database.

QUALIFICATION AND KNOWLEDGE

• Diploma in Information and communications technology (ICT) or related field
• Professional Certification is an added advantage

EXPERIENCE

• Two (2) Years of relevant working Experience

SKILLS/COMPETENCE

• Expert ICT skills 
• Problem solving, with strong analytical skills
• Planning and organizing skills, 
• Communication and interpersonal skills.
• customer service skills, 
• Innovativeness and Creativeness 
• A team player
• In addition to the professional qualifications, successful candidates will be required to meet 
• the expectations of Chapter 6 on Leadership and Integrity and possess;
• Valid certificate of Good conduct
• Clearance certificate from the Ethics and Anti-Corruption Commission
• Certificate of compliance from the Higher Education Loans Board (HELB)
• A valid Kenya Revenue Authority (KRA) Tax Compliance clearance
• A valid certificate of clearance from the Credit Reference Bureau
• A relevant identification document
• Valid Membership Certificate from relevant Professional body