ICT Officer at Corporate Staffing

Responsibilities:

• Lead the development, implementation, and review of ICT Standard Operating Procedures. 
• Identify vendors of software and hardware, negotiate and ensure the company Asset Management only acquires what it efficiently needs.
• Ensure that all ICT hardware is running efficiently and is regularly maintained to reduce breakdowns. 
• Together with users and management, identify areas of the company’s ICT systems that need to be improved, modified, or discarded to ensure the best outcomes. 
• Support of printers and other networked peripherals. 
• Establish backup facilities to ensure there is no loss of data in case of any incidences that compromise the servers. 
• Ensure the security of ICT infrastructure including hardware and software. 
• Act as a champion of ICT liaise with Departmental heads to automate all processes. 
• Ensure there is an efficient ICT help desk to log and resolve all issues raised by users. 
• Ensure training of all ICT users on how to handle and manage the ICT infrastructure both hardware and software. 
• Manage the user rights of all staff to ensure staff only have rights that they need. 
• Direct cabling, configuring, and installing computer hardware and computer networks and software for network and stand-alone. Perform network troubleshooting to isolate and diagnose common network problems. 
• Train users on computer hardware, software, and other electronic office equipment.
• Any other duties required by management.

Qualification & Skills:

• Minimum of a Diploma in Information Technology, Computer Science, or related courses from a recognized university. 
• 4-5 years prior IT experience with demonstrable hands-on front- and back-end software development.
• Qualification, experience and in-depth knowledge of WAN, LAN, databases, and other IT applications. 
• Knowledge of additional ICT languages and frameworks is an added advantage.
• Ability to work independently and as a team. 
• Trouble shooting and fault diagnosis skills. 
• Basic repairs and maintenance skills.
• User training skills & support.