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  • Posted: Oct 26, 2021
    Deadline: Nov 9, 2021
  • Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personne...
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    ICT Officer - Infrastructure and Security

    - REF: ICT/07/21

    Department: Information Communication Technology

    Reports To: Chief ICT Officer- Operations and Support

    Job Purpose

    To develop and support ICT Infrastructure and Security systems as per KCAA needs.

    Scope of work/duties/responsibilities

    1. Designing and implementing short and long term plans to ensure ICT infrastructure and security meets the established standards, existing and future capacity and capability requirements;
    2. Developing procedures and associated implementation, testing and training plans for infrastructure administration, security and data management;
    3. Participating in the planning, design, implementation, support and maintenance of ICT Infrastructure and security systems;
    4. Ensuring compliance to legal and regulatory requirements regarding ICT infrastructure and security.
    5. Developing, implementing, and maintaining the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backups;
    6. Monitoring datacenters, passive and active equipment and environment to resolve alerts and ensure optimal equipment performance conditions;
    7. Ensuring business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems;
    8. Conducting ICT systems, infrastructure and equipment administration by ensuring that configuration data backups are done regularly, verified for completeness as well as undertaking patch management;
    9. Coordinate and facilitate preventive maintenance of infrastructure and security systems to ensure they are secure and resilient;
    10. Maintaining hardware asset register detailing ICT equipment used by the Authority, and identifying, analyzing and managing associated information risks;
    11. Creating continuous awareness to the staff of the Authority and customers of latest cyber-security threats and implementing security measures to minimize risk to information assets.
    12. Ensuring that the ICT Service Desk operates efficiently and effectively;
    13. Performing any other duty as assigned by the Chief ICT Officer- Operations and Support


    1. Bachelor’s degree in any of the following disciplines: Computer Science,
    2. Information Technology, Information Systems, Information Science, Business
    3. Information Technology or an equivalent qualification from a recognized institution.
    4. A certification in either CCNA, CISA, CISM, CISSP, ITIL, CEH, CCENT, ICDL, Linux or any other relevant professional qualification from a recognized institution Microsoft Certification e.g. MCP, MCSE


    1. At least five (5) years' experience in IT Infrastructure and System Security.
    2. Experience working with virtual environment e.g VMWARE.
    3. Practical experience with Storage and Backup Systems e.g. Dell EMC, NetApp,
    4. Veeam Backup and Replication.
    5. Experience of working with Cisco Switches, configuring LANs, Network Access
    6. Control, Checkpoint & Fortinet firewalls etc
    7. Experience working with network and ICT infrastructure monitoring technologies e.g Solarwinds.

    Knowledge and skills

    1. Good understanding of Network design, implementation and performance tuning
    2. Strong organization and communication skills with an attention to detail
    3. Ability to work in a team environment
    4. Ability to troubleshoot hardware and software
    5. Strong analytical skills 

    Method of Application

    Interested candidates are required to submit their application letters quoting the job reference no. on the envelope and application letter, attaching copies of certificates, testimonials and a detailed CV with full contact details of three professional referees to the address below. The applications should be received not later than 9th November 2021. Details of the job specifications can be obtained from the KCAA website at

    The Kenya Civil Aviation Authority is an equal opportunity employer. Female candidates and persons with disabilities (PWDs) are encouraged to apply. Note, persons with disabilities are required to attach a copy of valid NCPWD membership card.

    The Director General

    Kenya Civil Aviation Authority Aviation House - JKIA

    P. O. Box 30163 – 00100


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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