ICT Officer - Infrastructure at Nairobi Hospital

REF: TNH/HRD/04/2023

Reporting to the Head of ICT, the successful candidate will carry out management and administration of ICT Infrastructure as assigned from time to time.

ROLES AND RESPONSIBILITIES

• Ensure optimal performance of all infrastructure and communication equipment to ensure optimal operation across the Hospital;
• Design and implement strategic plans so that network capacity meets existing and future requirements;
• Conduct research and make recommendations on network products, services, protocols, and standards. Provide reports to Management, with recommendations and plans for correcting any network challenges;
• Ensure effectiveness of servers, including e-mail, print, and backup servers, and their OS and software. Responsible for on-site and off-site data centers;
• Manage security solutions, i.e. firewalls, anti-virus solutions, and intrusion prevention systems, among others. Perform periodic reviews of ICT security controls;

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
• Professional ICT qualifications such as ITIL, CCNA, MCSE or Virtualization (VMware) will be an added advantage.
• Minimum of 3 years’ experience in IT Infrastructure environment.

CORE COMPETENCIES

• Excellent Knowledge of current protocols and standards including active directory, Group Policies, MS Exchange, Core Switching and Routing, SAN Virtualization
• Good understanding of perimeter and endpoint security management and email security.
• Experience in management and configuration of enterprise –wide LANS, WANs, and VPN.
• Leadership and organizational skills
• Excellent analytical and problem-solving skills.
• Good communication skills.
• Attention to detail
• Planning and organizing skills
• Communication skills
• Team working skills
• Accountability
• Integrity
• Confidentiality