ICT Officer (Re-Advertisement) at Kenya Institute of Supplies Management

Ref. ICTO-OO1/2022

Job Summary:
The ICT Officer is responsible for all work activities, planning, development, deployment, and provision of information communication and technology services and infrastructure in support of the Institute’s business. He or she maintains the network and develops new needed IT solutions.

KEY DUTIES AND RESPONSIBILITIES

• Provide leadership in the development and execution of the institute’s strategy on ICT.
• Formulate ICT policies, and implementation of programs in support of business goals and objectives.
• Undertake the automation of key KISM’s processes.
• Deploy and manage ICT system security, controls, and ensure compliance.
• Advise management on strategic systems conversions and integrations
• prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.
• Ensure the security of the information, information systems, communication lines, and equipment.
• Establish Institute infrastructure to support and guide individual departments in computing and information technology efforts.
• Deploy and manage network infrastructure
• Monitor the ICT services (service providers)
• Deploy Integration of functional systems,
• Develop, deploy and mount disaster recovery plans
• Innovate and deploy functional solutions/tools in support of the Institute
• Undertake Security risk assessment in the development, deployment, and utilization of ICT infrastructure.
• Design and deploy ICT solutions.
• Manage the Budget for the section.
• Provide ICT Technical SupportDatabase Management
• MS Navision Implementation and Support
• Liaise directly with end users to clarify, analyse and resolve reported issues, delivering high standards of customer service.
• Ensure licenses and permissions required to operate Networks are granted.
• Participate in the assessment of security related projects and formulate recommendations
• Maintain inventory of ICT equipment, hardware, software
• Perform any other functions connected therewith or incidental thereto.

QUALIFICATION AND KNOWLEDGE

• Bachelor’s Degree in Information and communications technology (ICT);
• Professional Certification in SQL Server Database, Microsoft Dynamics NAV
• Computer Literate;
• Knowledge, experience and understanding of a networking IP environment
• Practical knowledge of computer operations and experience in supporting Microsoft operating
• systems and office applications, telecommunications equipment and other ICT hardware. 
• Member of a professional body in good standing

EXPERIENCE

• Six (6) Years of relevant working experience; 3 years of which should be in a supervisory role
• Hands-on experience with wireless and VOIP systems and knowledge of Windows Server, 
• Linux Server, and network monitoring software an asset

SKILLS/COMPETENCE

• expert ICT skills 
• Problem solving, with strong analytical skills
• ability to use computer operating systems to access software 
• able to confidently use core computer programmes to produce common digital information 
• Ability to understand, troubleshoot and resolve software issues. 
• Ability to understand corporate systems and associated system integration and relationships. 
• planning and organizing skills, a strong team player
• strong Communication and interpersonal skills.
• Good knowledge of ICT platforms and applications 
• Able to maintain confidential information
• Reliable, Proactive, resourceful, solution-oriented 
• In addition to the professional qualifications, successful candidates will be required to meet the 
• expectations of Chapter 6 on Leadership and Integrity and possess;
• Valid certificate of Good conduct
• Clearance certificate from the Ethics and Anti-Corruption Commission
• Certificate of compliance from the Higher Education Loans Board (HELB)
• A valid Kenya Revenue Authority (KRA) Tax Compliance clearance
• A valid certificate of clearance from the Credit Reference Bureau
• A relevant identification document
• Valid Membership Certificate from relevant Professional body