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  • Posted: Mar 23, 2023
    Deadline: Mar 27, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    SoCha (a portmanteau of Social and Change) is an independent Monitoring, Evaluation and Learning (ME&L) firm that provides bespoke solutions to social challenges. Since our inception in 2010, we have grown from a consortium of globally-recognized experts who specialize in evaluating the effectiveness of development assistance, to a full-fledged ME&L services firm that specializes in advancing innovative methodologies and changing the way donors find solutions to social problems.
    Read more about this company


    ICT Officer


    • Provide IT support for onsite and virtual events, including setup, configuration, and audiovisual equipment and software troubleshooting.
    • Assist with coordinating and supporting onsite and virtual meetings, including troubleshooting technical issues and providing technical support to remote participants.
    • Troubleshoot and resolve technical problems with various devices, including desktops, laptops, mobile devices, printers, and peripherals.
    • Manage and maintain the IT inventory for the project and collaborate with the IT Support Manager to ensure IT infrastructure is secure and compliant with organizational policies and procedures.
    • Monitor and maintain the organization's backup and disaster recovery systems.
    • Deliver high-level support services, resolving IT-related issues promptly and effectively.
    • Maintain a high level of support service, ensuring IT-requests are resolved promptly and effectively, and escalate issues to the IT Support Manager when necessary.


    • Bachelor’s degree or higher in relevant field
    • Minimum of 3 years of ICT work experience
    • Minimum of 1 year of work experience with USAID or on USAID-funded activities in an ICT position
    • Strong communication skills
    • Professional proficiency in English
    • Experience with PA systems and integration for hybrid events
    • Possess experience in ICT support for events, hybrid event technology integrations, and effective presentation skills.

    Method of Application

    Interested and qualified? Go to SoCha on to apply

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