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  • Posted: Mar 23, 2023
    Deadline: Mar 27, 2023
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    SoCha (a portmanteau of Social and Change) is an independent Monitoring, Evaluation and Learning (ME&L) firm that provides bespoke solutions to social challenges. Since our inception in 2010, we have grown from a consortium of globally-recognized experts who specialize in evaluating the effectiveness of development assistance, to a full-fledged ME&L services firm that specializes in advancing innovative methodologies and changing the way donors find solutions to social problems.
    Read more about this company

     

    ICT Officer

    Responsibilities:

    • Provide IT support for onsite and virtual events, including setup, configuration, and audiovisual equipment and software troubleshooting.
    • Assist with coordinating and supporting onsite and virtual meetings, including troubleshooting technical issues and providing technical support to remote participants.
    • Troubleshoot and resolve technical problems with various devices, including desktops, laptops, mobile devices, printers, and peripherals.
    • Manage and maintain the IT inventory for the project and collaborate with the IT Support Manager to ensure IT infrastructure is secure and compliant with organizational policies and procedures.
    • Monitor and maintain the organization's backup and disaster recovery systems.
    • Deliver high-level support services, resolving IT-related issues promptly and effectively.
    • Maintain a high level of support service, ensuring IT-requests are resolved promptly and effectively, and escalate issues to the IT Support Manager when necessary.

    Qualifications:

    • Bachelor’s degree or higher in relevant field
    • Minimum of 3 years of ICT work experience
    • Minimum of 1 year of work experience with USAID or on USAID-funded activities in an ICT position
    • Strong communication skills
    • Professional proficiency in English
    • Experience with PA systems and integration for hybrid events
    • Possess experience in ICT support for events, hybrid event technology integrations, and effective presentation skills.

    Method of Application

    Interested and qualified? Go to SoCha on jobs.socha.net to apply

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