In house Sales & Marketing Representative at Adept Systems

Key Responsibilities

 Customer Interaction & Sales Support:

• Handle inbound inquiries from customers regarding cable products and services.
• Provide detailed product information, pricing, and technical specifications.
• Assist walk-in clients at the showroom or office.

Sales Activities:

• Generate leads through cold calling, referrals, and follow-ups.
• Prepare and deliver sales quotations and proposals.
• Negotiate terms and close sales to meet or exceed monthly targets.

Account Management:

• Maintain relationships with existing clients to encourage repeat business.
• Track customer orders and ensure timely delivery.
• Resolve customer complaints and provide after-sales support.

Reporting & Coordination:

• Maintain accurate records of sales activities in CRM systems.
• Collaborate with logistics and technical teams to ensure smooth service delivery.
• Prepare weekly and monthly sales reports for management.

Marketing & Promotion:

• Distribute & keep track of marketing materials such as posters, brochures, flyers, and catalogues.
• Update website content – ensuring clear presentation of products, news, and campaigns.
• Create digital campaigns and visuals for platforms like LinkedIn, Facebook, email newsletters and social media graphs.
• Support organization of trade fairs, factory open days, and customer engagement events.
• Liaise with production and quality departments to ensure marketing content reflects actual specifications and standards.

Academic and Professional Qualifications

• Bachelor's degree or Diploma in Business, Marketing, Electrical Engineering, or a related field
• Minimum of 3 years of experience in sales or customer service, preferably in the cable, telecom, or electrical industry.
• Strong knowledge of cable products (electrical cables like Domestic, Industrial copper armoured and non-armoured, Flexible cables, Aluminium Cables, Solar Cables, etc.).
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and CRM software.
• Experience with graphic design will be an added advantage.