Incubator Accounts Intern – Food Partners at HCS Affiliates Group

About the Role:

We’re looking for an Incubator Accounts Intern to support new restaurant partners during their first 30–90 days on our platform. You’ll help them get off to a strong start by providing hands-on support, sharing best practices, and ensuring they’re set up for long-term success on our platform.

What You’ll Do:

• Manage and grow a portfolio of new restaurant partners during their incubation phase (30–90 days).
• Visit partners regularly to train them on operations, menu quality, and delivery best practices.
• Monitor performance metrics like order volume, cancellations, and uptime, and step in early to fix issues.
• Act as the main point of contact during the hyper-care stage, ensuring a smooth and confident start.
• Work closely with internal teams (ops, marketing, support) to deliver an excellent partner experience.
• Identify high-potential restaurants ready to transition into long-term account management.

What We’re Looking for:

• Strong communication and relationship-building skills.
• Comfortable working in the field and engaging directly with restaurant teams.
• Organized, proactive, and driven by results.
• Analytical mindset and attention to detail.
• Experience in account management, restaurant operations, or sales is a plus.
• Basic data and reporting ability (Google Sheets, Excel).