Infodemic Management Consultant at World Health Organization

Deliverables

• Strengthening of sustainable Infodemic Management system in Kenya
• The Infodemic Manager will support national stakeholders to evaluate existing infodemic management systems and to propose an action plan to adapt them for longer-term health issues;
• Based on the validated action plan, the Infodemic Manager will provide technical support to the national IM working group to meet the action plan objectives.
• Support with the establishment of Infodemic Management working groups whenever relevant;
• Support with developing information ecosystem analyses, rumor tracking systems, production of analytical reports, supervise and guide the implementation of country infodemic management interventions;
• Liaise with the AIRA Viral Facts team and Kenya WHO Country Office communication team to produce targeted health literacy and debunking content;
• Provide technical leadership on infodemic management at strategic forums at the national level; - Support with the creation, operationalization, and mostly localization of infodemic management tools.

Capacity Building

• Design and deliver training sessions to improve national country capacity on infodemic management, in relation with community protection.
• Conduct post-training monitoring to ensure the knowledge acquired translates into action;
• Design and implement long-term Infodemic management strategies and incorporating ongoing research findings into intervention design;
• Facilitate best practices and experience sharing between infodemic management stakeholders at national and sub-national levels.

Monitoring, evaluation, reporting

• Systematically document the successes, challenges, and lessons learned;
• Help with the design of an M&E framework, tools and guidelines to measure the impacts of the implemented IM activities in Kenya;
• Document and disseminate best practices and lessons learnt in case study reports or similar exercises.
• Contribute to donor reporting and any other reporting duties identified by the line manager and technical supervisor.
• Infodemic Research and social listening

Support AIRA’s research and social listening activities by providing technical inputs and by following-up on the implementation of social listening recommendations with the Kenya WHO Country Office and its partners in Kenya.

• Partnership Building and Coordination
• Ensuring effective coordination and collaboration between stakeholders at Kenya national and sub-national levels
• Build new strategic partnerships and ensure effective coordination with national infodemic management stakeholders in Kenya.
• Actively participate in coordination meetings with other teams at WHO Kenya, including the RCCE and Communication teams.
• Qualifications, experience, skills and languages

Essential:
Functional Skills and Knowledge

• Thorough knowledge of the principles, techniques, and practices of online dissemination of information, via social media mechanisms and the web and.
• Thorough understanding of the impact of communications on the reputation, image, and success of an organization, as well as the role the web and social media has in this regard.
• Fluency in using Outlook, Word, Excel, and PowerPoint.

Desirable:

• Fluency in using social listening tools.

Education
Essential:

• Master’s degree in public health, health communication or any related field.

Desirable:

• Specialised training on Infodemic Management, Risk Communication and Community Engagement, Social Behaviour Change, and etc.

Experience
Essential:

• At least five (5) years of experience in Risk Communication Community engagement (RCCE), Infodemic management or in health promotion. Proven work experience in multistakeholder engagement and coordination. Commitment to WHO’s values and objectives. Ability to work flexibly within short deadlines in a changing environment with competing priorities. Share a results-oriented work ethic. Fostering integration and teamwork. Ability to Creating an empowering and motivating environment. Ability to communicate with respect, tact, and diplomacy.

Desirable:

• Fluency in using social listening tools (Talkwalker, Spike, Meltwater, Crowd tangle, etc.)
• Prior work experience with WHO, a UN agency or with a national public health agency.

Languages And Level Required Essential:

• Excellent English writing and editing skills. Fluent in Swahili.
• Technical Supervision

Closing Date: May 28, 2024