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  • Posted: May 26, 2022
    Deadline: Not specified
  • Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
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    Information and Knowledge Management Officer


    • Define, document and manage information management practices as well as design knowledge distribution policies and design automated way to implement them
    • Interact with the staff members, unit managers and other stakeholders. Act as a mediator to answer the queries of the staff about the information and knowledge management services and practices
    • Utilize the knowledge base resources and design training modules for the staff to help them access the knowledge management tools
    • Encourage the staff to share knowledge effectively and efficiently
    • Develop, maintain, and promote a Records Management program within MSF International

    Community and collaboration

    • Help develop the on-going strategy and shape for the Collaborative Workspaces
    • Ensure ongoing support, training and guides for content authors and Intranet users
    • Assist with training of staff on the use of the Intranet publishing systems

    Data protection and compliance

    • Identify risks and actionable plans to protect the business
    • Manage information security and risk management awareness training programs for all approved systems users
    • Provide regular reporting on the status of the information security program to senior staff and the management team
    • Coordinate information security and risk management projects in partnership the IT organization and business units
    • Collaborate periodic security audits
    • Communicate best practices and risks across the organization

    Job requirements

    • Genuine interest in and commitment to the humanitarian principles and challenges of MSF
    • University bachelor’s degree level in Information and Communication Sciences & Technologies or equivalent experience within the area
    • Experience in records management procedures and tools
    • Experience in managing digital platforms
    • Experience in digital information management
    • Experience in delivering training and webinars to users
    • Experience providing firsthand support to users
    • Experience with international organizations an asset
    • Experience in change management an asset
    • IT skills including Microsoft Office Applications
    • Complete fluency in written and oral English
    • A comprehensive understanding of the practical application of relevant legislation (including the GDPR) and official guidance relating to processing of personal data.
    • Well-developed communication and interpersonal skills, including the ability to discuss technical requirements with a wide range of non-technical stakeholders.
    • Ability to develop and deliver guidance, advice, and training to staff about their responsibilities regarding data protection
    • Self-motivated, proactive, flexible and an effective organizer
    • Good team worker, but, at times, also able to work with minimum supervision
    • Able to travel internationally

    Deadline to apply: 8th June 2022

    Method of Application

    Interested and qualified? Go to Medecins Sans Frontieres (MSF) on to apply

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