Information and Knowledge Management Officer at Medecins Sans Frontieres (MSF)

MAIN RESPONSIBILITIES

• Define, document and manage information management practices as well as design knowledge distribution policies and design automated way to implement them
• Interact with the staff members, unit managers and other stakeholders. Act as a mediator to answer the queries of the staff about the information and knowledge management services and practices
• Utilize the knowledge base resources and design training modules for the staff to help them access the knowledge management tools
• Encourage the staff to share knowledge effectively and efficiently
• Develop, maintain, and promote a Records Management program within MSF International

Community and collaboration

• Help develop the on-going strategy and shape for the Collaborative Workspaces
• Ensure ongoing support, training and guides for content authors and Intranet users
• Assist with training of staff on the use of the Intranet publishing systems

Data protection and compliance

• Identify risks and actionable plans to protect the business
• Manage information security and risk management awareness training programs for all approved systems users
• Provide regular reporting on the status of the information security program to senior staff and the management team
• Coordinate information security and risk management projects in partnership the IT organization and business units
• Collaborate periodic security audits
• Communicate best practices and risks across the organization

Job requirements

• Genuine interest in and commitment to the humanitarian principles and challenges of MSF
• University bachelor’s degree level in Information and Communication Sciences & Technologies or equivalent experience within the area
• Experience in records management procedures and tools
• Experience in managing digital platforms
• Experience in digital information management
• Experience in delivering training and webinars to users
• Experience providing firsthand support to users
• Experience with international organizations an asset
• Experience in change management an asset
• IT skills including Microsoft Office Applications
• Complete fluency in written and oral English
• A comprehensive understanding of the practical application of relevant legislation (including the GDPR) and official guidance relating to processing of personal data.
• Well-developed communication and interpersonal skills, including the ability to discuss technical requirements with a wide range of non-technical stakeholders.
• Ability to develop and deliver guidance, advice, and training to staff about their responsibilities regarding data protection
• Self-motivated, proactive, flexible and an effective organizer
• Good team worker, but, at times, also able to work with minimum supervision
• Able to travel internationally

Deadline to apply: 8th June 2022