Information Technology Services (ITS), Associate at KPMG

Position Summary

We are currently looking for an Information Technology Services Associate with a robust background in IT systems administration, user support, infrastructure management, networking, and cloud solutions. The ideal candidate will play a pivotal role in our digital transformation initiatives, including migrating on-premises workloads to the Azure cloud and automating infrastructure deployment using Azure DevOps and Terraform

Key roles and responsibilities

• Provide expert-level support for IT helpdesk issues across all levels.
• Collaborate with cross-functional teams, contributing to technical decisions and strategic planning.
• Present architecture options and technical considerations to both technical and non-technical audiences.
• IT systems administration, including Windows servers and applications.
• Manage IT infrastructure and networks, ensuring optimal performance and security.
• Handle complex IT infrastructure solution design and implementation.
• Architect, design, and implement Azure cloud solutions with considerations for availability, performance, cost, scalability, and security.
• Lead the migration of on-premises workloads to the cloud, employing various strategies such as re-hosting, repurposing, and refactoring.
• §Produce detailed cloud architecture and network diagrams along with comprehensive documentation.
• Develop and maintain infrastructure as code using Terraform.
• Build and administer CI/CD pipelines and automation tooling.
• Apply DevOps concepts, practices, and tools to streamline processes.
• Any other tasks that will be assigned to you.

Academic/Professional qualifications and Experience:

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• Professional certificate Microsoft Azure Cloud (Azure Administrator, Azure DevOps Engineer).
• Certificate in Terraform and other relevant cloud technologies would be an added advantage.
• Minimum 1-3 years of experience IT systems administration, IT Support, infrastructure management, and network management.
• Experience in building or maintaining CI/CD pipelines and automation tooling.

Competencies & Personal attributes:

• Good understanding of cloud industry trends and best practices, including public, private, and hybrid cloud models.
• Knowledgeable in cloud administration and security, windows systems, and virtualization.
• Good user support experience in a busy high-performance environment.
• Familiarity with DevOps methodologies and coding best practices.
• Experience with VoIP systems, IT security protocols, and ITIL framework.
• Good communication (written and verbal), presentation and analytical skills.
• Team player, capable of coaching and developing staff
• Excellent coordination and planning skills
• Multicultural skills to operate across diverse African jurisdictions.
• Resilience, tenacity, and the ability to handle difficult client conversations.
• Comfort with multitasking, flexibility, open-mindedness, and the ability to make quick decisions.
• A high standard of integrity.

We offer:

• An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
• Continuous learning and development.
• Exposure to multi-disciplinary client service teams.
• Unrivalled space to grow and be innovative.