Intern- IUCN Academy at International Union for Conservation of Nature

JOB DESCRIPTION
SPECIFIC DUTIES AND RESPONSIBILITIES

• The Intern of the IUCN Academy will provide support with administrative and financial tasks related to the Academy activities. He/she will also provide technical support to learning sessions, as well as respond to some requests of IUCN Academy participants. The role therefore requires attention to details, multicultural communication skills, customer-oriented behaviour and the ability to respond to email requests from customers in English (French would be an asset).

MAIN DUTIES AND RESPONSIBILITIES

• Support the IUCN Academy with administrative and financial tasks.
• Create and send invoices to participants in the IUCN Academy programme.
• Manage the Academy mailbox and dispatch the different requests to the relevant team members for response when necessary.
• Support the implementation of communication and marketing actions geared towards potential clients for the Academy programme.
• Provide technical support during training programmes, such as helping with the organisation and management of live sessions (Zoom, Teams session support)
• Other duties as may be required.

REQUIREMENTS
REQUIREMENTS:

• To be eligible as an intern, applicants must be enrolled in a study programme at the time of the start of their contract with IUCN.
• Ongoing studies in administration or finance, with an interest in the education business
• Very good English written communication skills, and ability to respond to requests in a customer-oriented manner (French an asset).
• Knowledge of the use of videoconferencing tools such as Zoom or Teams.
• Good working knowledge of MicroSoft Office package.
• Knowledge of social media accounts management an asset
• Knowledge and/or interest of the education domain an asset