Regional Staff Counsellor, P-4 at UNICEF

How can you make a difference?

Under the direct supervision of the Deputy Regional Director and the Technical Supervision of the Chief Staff well-being based in Istanbul (P-5), the Regional Staff Counsellor (P-4) is expected to provide expertise to the management and staff of the regional and country offices, to support the overall well-being of UNICEF staff and their families, as well as teams in UNICEF offices in the region.

• Under the technical guidance of the Chief Staff Wellbeing, and the supervision of the Deputy Regional Director, the Regional Staff Counsellor will facilitate the development, implementation and coordination of a corporate framework aiming at improved Staff Well-Being globally.
• Facilitate the provision of effective psycho-social support to staff, leadership, managers and individual staff, prioritizing emergency locations with the aim to mitigating stress and boost protective factors.
• Provide Critical Incident Stress Management to groups and/or individual staff following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psycho-education, psychological first aid, strategic advice to leadership, family support and individual or group interventions.
• Training and awareness raising on Staff Well-Being related topics.
• Monitoring and oversight: Provide on a quarterly basis an overview of statistics and trends on issues related to staff well-being, whilst maintaining confidentiality. Alert the Deputy Regional Director on trends that may be of concern in offices or offices requiring targeted support or Managerial intervention. Capture lessons learnt and best practices for dissemination as appropriate.

To qualify as an advocate for every child you will have…

• Advanced University degree in counseling, clinical psychology, or related mental health profession.
• A first university degree, and professional certification in addition to the appropriate years of relevant experience may be considered in lieu of an advanced university degree.
• Valid and unrestricted licenses or certifications, or registrants/members in good standing of legitimate professional organizations, and whose continued international work outside their jurisdictions does not jeopardize their licenses, certificates, or organizational membership;
• Professionals who are presently without a license but could be eligible for licensure or registered membership in an appropriate organization with consideration to their education, training, experience and expertise but may require extra support and/or supervision and/or further training, or work in countries where registration, licensure, and certification are not available.
• Additional training or certification in staff support and traumatic/critical incident stress management, as well as a broad range of related fields, such as alcohol/substance abuse, family counselling, training, remote counselling.
• Minimum eight years of national and especially international professional experience in staff support, mental health, cross-cultural communications, counseling, and related areas, preferably gained within the UN system or international development/humanitarian aid sector.
• Knowledge of Diversity, Equity, and Inclusion is desirable.
• Developing country work experience and/or familiarity with emergencies is considered an asset.
• Fluency in written and spoken English is required. Working knowledge of French would be an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF Competencies Required For This Post Are…

• Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people.