Internal Systems Automations Admin at Ilara Health

The role

We are looking for a talented, technical generalist to work as an internal systems administrator/analyst who will own the setup, maintenance, and integration of internal systems used for running day to day operations. This person would be responsible for our operations systems including CRM, Inventory Management System, Subscription/Invoice Management Systems, Google Suite, HRIS, ATS and any other future systems. The responsibilities would include:

• User and access level management on all systems
• Managing internal reporting and dashboards on internal systems
• Working on supporting payment gateway integrations
• Support on communication integrations via SMS and Email
• Developing automations for internal processes as needed

Requirements

• Familiarity with Hubspot, Zoho, and other operations systems
• Familiarity with Google suite administration
• Familiarity with analytics and data visualization tools such as Google Data Studio, Zoho Analytics, Tableau, Power BI or other systems
• High level of proficiency with MS Excel and Google Sheets
• Computer Science background with basic coding skills (VBA/Google Script, API integration, and/or C# or other programming languages)
• Background in IT/Tech support