International Account Manager at Dot Glasses

• As International Account Manager, you will be responsible for managing relationships with Dot Glasses country representatives (outside of Kenya), distributors, customers and other stakeholders outside of Kenya.
• Your efforts to support and push global traction is vital to the growth of the company. You will work closely with the Dot Glasses International Ltd C-suite Executives and support them to manage the accounts:
• Support the C-suite Executives to manage the relationships and activities of partners.
• Support Dot Glasses master distributors (country level distributor and representative in other markets) and other customers around the world to set up, implement and scale Dot Glasses.
• Help with maintaining relationships with distributors, customers and stakeholders.
• Support distributors to improve their sales and set up more distribution points.
• Facilitate the order process, including product guidance, generating quotes, processing orders, and ensuring accurate and timely delivery of products.
• Maintain and update the CRM tools.
• Assist the executive team to prepare sales materials, presentations, and proposals.
• Collaborate with other departments to inform strategies and achieve overall business objectives.

This job might be for you, if you:

• Are highly organised and hard working.
• Are very strong at critical thinking, problem solving and have excellent attention to detail.
• Are able to manage multiple projects, actions and relationships at once.
• Would like to revolutionise an industry and provide eyecare to those left out.
• Like to travel, learn about new cultures and meet amazing people!
• Are looking to develop and challenge yourself in a fast-growing scale up environment.

And, are someone who has:

• Minimum 5 years’ demonstrated experience in B2B account management and project management roles within commercial organisations.
• Experience working outside of Kenya physically or remotely is highly desirable.
• Understanding of low-income community cultures and barriers is desirable.
• Experience working with large NGOs is highly desirable.
• Excellent written and verbal communication skills in English and Swahili. French is a bonus.

Knowledge & Experience

• Bachelor's degree in business, operations, marketing, project management or a related field.
• Minimum 5 years’ demonstrated experience in B2B account management and project management roles in commercial organisations
• Experience working outside of Kenya physically or remotely
• Understanding of rural community cultures and barriers
• An understanding of how several types of channel partners operate health facility, NGO, pharmacy, retail shops, agribusiness.
• Stakeholder engagement
• Business record keeping
• Good business finance
• Skilled with Microsoft Excel