International Contracting Office & Rewards Review Change Facilitator at Medecins Sans Frontieres (MSF)

MAIN PURPOSE

This position will be responsible to evaluate the structural, functional and human impact of organisational changes brought about by the International Contracting Office and the Rewards Review project and implement a programme of activities to facilitate these changes in advance of and post the go-live of both projects.

ACCOUNTABILITIES & DELIVERABLES

For both projects:

• Maintain clear ‘push’ and ‘pull’ internal communications tools (SharePoint site, Yammer Group, Newsletter, Events, etc.) specifying Why/How/What/Whom/When; Scope in/out, etc. to explain and manage expectations;
• Maintain a dynamic map of stakeholder commitment/capability through individual and group consultation;
• Maintain a dynamic map of driving and restraining forces, prioritized according to relevance (impact x control), through individual and group consultation;
• Maintain a dynamic change backlog of activities to facilitate change, working in an iterative fashion (Agile Project Management, e.g. SCRUM methodology), possibly framed on a change facilitation model (Kotter, Heath, etc.);
• Build and maintain key indicators of success in terms of action, acceptance and most importantly: value;
• Flag risks and opportunities to key stakeholders;
• Create internal synergies across the organization;
• Research, gather and apply ‘best-practice’ change facilitation from inside and outside MSF.

Job requirements

• Experience in change facilitation;
• Excellent creative thinking and emotional intelligence;
• Excellent communication skills, with an ability to present complex information succinctly;
• Excellent capacity for active listening;
• Strong networking skills;
• Excellent IT skills including the use of social media, content management, Microsoft Office;
• Ability to work independently with minimal supervision;
• Fluency in written and spoken English and another MSF working language (French, Arabic or Spanish).

Deadline to apply: 15 June 2022