Internet Installer- Kisumu at Sheer Logic

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.