Open Positions at Sheer Logic

The Head of Sales – Sales Execution will be responsible for driving sales performance across modern trade and general trade channels. The role will head the Sales Execution Team and report directly to the Managing Director.

Direct reports will include the internal sales team, covering both internal and external sales functions.

Key Responsibilities

• Lead and execute the company’s sales strategy to drive sustainable business growth.
• Build, manage, and motivate high-performing sales teams across general and modern trade.
• Strengthen and expand distribution networks, with a strong focus on wholesale channels across Kenya.
• Effectively leverage the resources and capabilities of the distributor to maximize market penetration and sales performance.
• Drive excellence in sales execution, route-to-market efficiency, and customer engagement.
• Collaborate closely with the Strategy and Sales Planning Team to ensure alignment between planning and execution.
• Monitor market trends, competitor activity, and customer insights to inform execution strategies.

Candidate Profile

• A proven track record in sales leadership within FMCG, preferably in the hygiene products sector.
• Extensive experience developing and implementing sales strategies and driving execution excellence.
• Demonstrated success in building and managing distribution channel networks, particularly wholesale channels in Kenya.
• Strong leadership, coaching, and people development capabilities.
• Excellent communication and interpersonal skills, with the ability to build strong internal and external relationships.
• Experience working with or within global FMCG organizations will be a strong advantage.

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments
• Wear all identification, safety and courtesy equipment at all times.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Carry material and stage for installer at the customer’s’ premises.
• Guide, coordinate and oversee fellow installers.
• Educate customers about benefits and up-sell to customers’ add-on sales products.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Maintain installation tools and equipment in safe working order.
• Educate customers on the features and functionality of installed products.
• Assist with the completion of tasks within the allotted time frame.
• Assist with parts, shipping, receiving and inventory as needed.
• Review paperwork with customers where needed.
• Assist in the removal and installation of materials in customer’s premises.
• At times, crawl into small spaces, work in all climates and remain physically fit.

Qualifications

• College Degree (preferred)
• Previous trade experience a plus
• Excellent written and verbal communication skills
• Strong troubleshooting abilities
• Problem Solving
• Comfortable working at heights and off ladders
• A valid motorcycle or motorcar driver’s license
• Communication Skills
• Ability to work under pressure
• Job-specific skills such as splicing and racking.
• Pay attention to detail by listening to client concerns and issues.

go to method of application »

Responsibilities

• Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
• Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
• Track adherence to SLAs on acquisition and onboarding
• Recovery of devices from noncompliant customers.
• Provide first level support with on ground trouble shooting and resolution of customer issues
• Escalation of customer issues that cannot be resolved at first level
• Escalation of network issues
• Daily collation of target achievement
• Track and Analysis monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Preparation of ad-hoc reports as and when required
• Monitor and report competitor activities
• Provide customer insights, identifies and suggests products, or services that will meet their needs
• Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

• Graduate degree or Diploma of Business Administration or any equivalent qualification.
• Understanding of telecom/ fixed wireless trends is an added advantage
• 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
• Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
• Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
• Resilience and ability to deliver against stretch targets
• Strong entrepreneurial spirit

go to method of application »

Responsibilities

• Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
• Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
• Track adherence to SLAs on acquisition and onboarding
• Recovery of devices from noncompliant customers.
• Provide first level support with on ground trouble shooting and resolution of customer issues
• Escalation of customer issues that cannot be resolved at first level
• Escalation of network issues
• Daily collation of target achievement
• Track and Analysis monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Preparation of ad-hoc reports as and when required
• Monitor and report competitor activities
• Provide customer insights, identifies and suggests products, or services that will meet their needs
• Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

• Graduate degree or Diploma of Business Administration or any equivalent qualification.
• Understanding of telecom/ fixed wireless trends is an added advantage
• 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
• Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
• Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
• Resilience and ability to deliver against stretch targets
• Strong entrepreneurial spirit

go to method of application »

Responsibilities

• Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
• Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
• Track adherence to SLAs on acquisition and onboarding
• Recovery of devices from noncompliant customers.
• Provide first level support with on ground trouble shooting and resolution of customer issues
• Escalation of customer issues that cannot be resolved at first level
• Escalation of network issues
• Daily collation of target achievement
• Track and Analysis monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Preparation of ad-hoc reports as and when required
• Monitor and report competitor activities
• Provide customer insights, identifies and suggests products, or services that will meet their needs
• Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

• Graduate degree or Diploma of Business Administration or any equivalent qualification.
• Understanding of telecom/ fixed wireless trends is an added advantage
• 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
• Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
• Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
• Resilience and ability to deliver against stretch targets
• Strong entrepreneurial spirit

go to method of application »

Responsibilities

• Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
• Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
• Track adherence to SLAs on acquisition and onboarding
• Recovery of devices from noncompliant customers.
• Provide first level support with on ground trouble shooting and resolution of customer issues
• Escalation of customer issues that cannot be resolved at first level
• Escalation of network issues
• Daily collation of target achievement
• Track and Analysis monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Preparation of ad-hoc reports as and when required
• Monitor and report competitor activities
• Provide customer insights, identifies and suggests products, or services that will meet their needs
• Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

• Graduate degree or Diploma of Business Administration or any equivalent qualification.
• Understanding of telecom/ fixed wireless trends is an added advantage
• 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
• Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
• Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
• Resilience and ability to deliver against stretch targets
• Strong entrepreneurial spirit

go to method of application »

Responsibilities

• Ensure compliance to Customer acquisition and onboarding processes i.e. KYC and customer education on top up
• Collaborates with Line Manager to develop, execute and monitor sales initiatives in assigned area
• Track adherence to SLAs on acquisition and onboarding
• Recovery of devices from noncompliant customers.
• Provide first level support with on ground trouble shooting and resolution of customer issues
• Escalation of customer issues that cannot be resolved at first level
• Escalation of network issues
• Daily collation of target achievement
• Track and Analysis monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Preparation of ad-hoc reports as and when required
• Monitor and report competitor activities
• Provide customer insights, identifies and suggests products, or services that will meet their needs
• Plan and execute on ground marketing initiatives i.e. road shows, estate storms, mall activations

Qualifications

• Graduate degree or Diploma of Business Administration or any equivalent qualification.
• Understanding of telecom/ fixed wireless trends is an added advantage
• 1+ years outdoor sales experience preferably in the telecom industry but not mandatory.
• Commercial acumen- Understanding the competition landscape, devices offered, packages, commission schemes etc.
• Tech savvy – Needs to understand solutions across both 5G and Fixed Wireless Services.
• Resilience and ability to deliver against stretch targets
• Strong entrepreneurial spirit

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments for the installers
• Coordinate the transportation of material and stage for installers to the customer’s’ premises.
• Ensure 100% successfully completed job tickets as scheduled by the installers
• Track job ticket status to close leads
• Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
• Approve additional installation material beyond standard kit or collection of additional installation payment from customer
• Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
• Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
• Reconcile inventory and accessories picked vs deployed by installers
• Daily tracking of team members attendance in gate meeting and prospects logged requirement
• Daily tracking of lead closure and installation fulfilment
• Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
• Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
• Provide Reports of Works done with the corresponding time sheet for daily submission.
• Sign off return/ refund on failed customer acceptance of installation
• Tracking job ticket status
• Supervise completion of tasks within the allotted time frame for the installers
• Responsible for onboarding and training the installers
• Conduct performance Management of the installers

Qualification

• Networks, Technical or electrical or equivalent qualification
• Professional Qualification in Project Management Techniques
• IT Literacy and business education, an added advantage
• Able to operate in a performance driven organization
• Strong troubleshooting abilities
• splicing and racking abilities
• Customer focused
• Problem-solving skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing 
• Negotiation and Advocacy skills

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments for the installers
• Coordinate the transportation of material and stage for installers to the customer’s’ premises.
• Ensure 100% successfully completed job tickets as scheduled by the installers
• Track job ticket status to close leads
• Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
• Approve additional installation material beyond standard kit or collection of additional installation payment from customer
• Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
• Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
• Reconcile inventory and accessories picked vs deployed by installers
• Daily tracking of team members attendance in gate meeting and prospects logged requirement
• Daily tracking of lead closure and installation fulfilment
• Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
• Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
• Provide Reports of Works done with the corresponding time sheet for daily submission.
• Sign off return/ refund on failed customer acceptance of installation
• Tracking job ticket status
• Supervise completion of tasks within the allotted time frame for the installers
• Responsible for onboarding and training the installers
• Conduct performance Management of the installers

Qualification

• Networks, Technical or electrical or equivalent qualification
• Professional Qualification in Project Management Techniques
• IT Literacy and business education, an added advantage
• Able to operate in a performance driven organization
• Strong troubleshooting abilities
• splicing and racking abilities
• Customer focused
• Problem-solving skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing 
• Negotiation and Advocacy skills

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments for the installers
• Coordinate the transportation of material and stage for installers to the customer’s’ premises.
• Ensure 100% successfully completed job tickets as scheduled by the installers
• Track job ticket status to close leads
• Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
• Approve additional installation material beyond standard kit or collection of additional installation payment from customer
• Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
• Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
• Reconcile inventory and accessories picked vs deployed by installers
• Daily tracking of team members attendance in gate meeting and prospects logged requirement
• Daily tracking of lead closure and installation fulfilment
• Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
• Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
• Provide Reports of Works done with the corresponding time sheet for daily submission.
• Sign off return/ refund on failed customer acceptance of installation
• Tracking job ticket status
• Supervise completion of tasks within the allotted time frame for the installers
• Responsible for onboarding and training the installers
• Conduct performance Management of the installers

Qualification

• Networks, Technical or electrical or equivalent qualification
• Professional Qualification in Project Management Techniques
• IT Literacy and business education, an added advantage
• Able to operate in a performance driven organization
• Strong troubleshooting abilities
• splicing and racking abilities
• Customer focused
• Problem-solving skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing 
• Negotiation and Advocacy skills

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments for the installers
• Coordinate the transportation of material and stage for installers to the customer’s’ premises.
• Ensure 100% successfully completed job tickets as scheduled by the installers
• Track job ticket status to close leads
• Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
• Approve additional installation material beyond standard kit or collection of additional installation payment from customer
• Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
• Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
• Reconcile inventory and accessories picked vs deployed by installers
• Daily tracking of team members attendance in gate meeting and prospects logged requirement
• Daily tracking of lead closure and installation fulfilment
• Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
• Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
• Provide Reports of Works done with the corresponding time sheet for daily submission.
• Sign off return/ refund on failed customer acceptance of installation
• Tracking job ticket status
• Supervise completion of tasks within the allotted time frame for the installers
• Responsible for onboarding and training the installers
• Conduct performance Management of the installers

Qualification

• Networks, Technical or electrical or equivalent qualification
• Professional Qualification in Project Management Techniques
• IT Literacy and business education, an added advantage
• Able to operate in a performance driven organization
• Strong troubleshooting abilities
• splicing and racking abilities
• Customer focused
• Problem-solving skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing 
• Negotiation and Advocacy skills

go to method of application »

Responsibilities

• Coordinate with dispatch for daily appointments for the installers
• Coordinate the transportation of material and stage for installers to the customer’s’ premises.
• Ensure 100% successfully completed job tickets as scheduled by the installers
• Track job ticket status to close leads
• Manage installer clusters to ensure the minimum objective of 2 installations per day is feasible
• Approve additional installation material beyond standard kit or collection of additional installation payment from customer
• Ensure all installers have KYC Kits to complete customer on-boarding + Toolbox for physical installation work
• Ensure accessories and device collection is done from assigned stock pick up point as needed by the installers
• Reconcile inventory and accessories picked vs deployed by installers
• Daily tracking of team members attendance in gate meeting and prospects logged requirement
• Daily tracking of lead closure and installation fulfilment
• Design PJP (Route plan) within territory + conduct one gate meeting/ day with assigned Installers to ensure ways of work governance metrics are in place.
• Reconcile paid tickets not fulfilled within 24 hours and call customer/ installation head for closure
• Provide Reports of Works done with the corresponding time sheet for daily submission.
• Sign off return/ refund on failed customer acceptance of installation
• Tracking job ticket status
• Supervise completion of tasks within the allotted time frame for the installers
• Responsible for onboarding and training the installers
• Conduct performance Management of the installers

Qualification

• Networks, Technical or electrical or equivalent qualification
• Professional Qualification in Project Management Techniques
• IT Literacy and business education, an added advantage
• Able to operate in a performance driven organization
• Strong troubleshooting abilities
• splicing and racking abilities
• Customer focused
• Problem-solving skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing 
• Negotiation and Advocacy skills