Inventory Supervisor - Pharma at Penda Health

Role Summary:

• Under the guidance of the warehouse & Distribution Manager, coordinates pharmaceutical inventory operations, including receiving, inspecting, data entry to ensure compliance with GDP standards, batch and expiry tracking, and real-time EMR updates. Supports timely, accurate dispatch of pharma products, cold chain management, and audit readiness.

Key Responsibilities:

• Oversee receiving, quarantine checks, and EMR entries for all pharmaceutical deliveries.
• Enforce FEFO and monitor expiries through routine bin checks and reconciliations.
• Ensure that Stock Controllers (pharma) are properly doing the packing, labeling, and cold chain handling of pharma.
• Support dispatches and urgent top-ups with validated documentation.
• Prepare for and participate in GDP audits.
• Ensure full traceability of batches and cold chain validation in EMR.
• Maintain clear segregation between received, quarantined, and stocked pharma inventory.
• Support in stock counts, reconciliation, cycle counts, and regular cleanup for pharma items.
• Collaborate with Logistics Officers to prepare products aligned with route schedules.
•  Work closely with clinical teams, procurement, warehouse operations, and quality assurance to maintain optimal stock levels, ensure real-time inventory visibility.

Key qualifications, Skills & Education

 Education & Certification

• Diploma or Degree in Pharmacy, Pharmaceutical Technology, or a related healthcare discipline.
  (Registration with the Pharmacy and Poisons Board is a must.)
• Additional training in Supply Chain Management, Logistics, or Inventory Control is highly desirable.
• Certification in Good Distribution Practices (GDP) or cold chain management is an added advantage.

Experience

• Minimum 5 years of experience in pharmaceutical inventory management, preferably in a healthcare setting or multi-location environment.
• Proven experience in batch tracking, expiry monitoring, stock reconciliation, and cold chain management.
• Experience working with a patient management system or inventory tracking systems (Power BI or Excel-based tracking tools are a plus in the absence of an ERP).

Skills & Competencies

• Strong knowledge of GDP, MOH regulations, and other pharmaceutical handling guidelines.
• Ability to interpret and implement standard operating procedures (SOPs) and inventory policies.
• High attention to detail and data accuracy.
• Strong communication and coordination skills, especially when working with clinical teams, procurement, and warehouse personnel.
• Proficiency in Excel, stock reporting, and the ability to work with system-integrated inventory workflows.
• Ability to train or mentor junior staff on best practices in pharmaceutical inventory.

Personal Attributes

• Proactive, organized, and able to manage competing priorities.
• Commitment to quality, safety, and accountability in a healthcare setting.
• Integrity, professionalism, and a continuous improvement mindset