ISP Sales Team Leader - (2 positions) at a Reputable Company

This is a full-time, on-site role for a Sales Team Lead based in Nairobi. The Sales Team Lead will be responsible for managing and motivating the sales team to meet and exceed targets, fostering strong relationships with customers, and developing strategic initiatives to drive sales growth. Daily tasks include monitoring sales performance, training team members, providing feedback, and ensuring the delivery of outstanding customer service.

Qualifications

• Strong Team Management and leadership skills to effectively guide and motivate a team
• Proven Sales expertise with a track record of meeting or exceeding targets
• Excellent Communication and Customer Service skills to ensure positive client interactions
• Advanced Analytical Skills to assess sales performance and identify growth opportunities
• Experience in the technology or internet service industry preferred
• Diploma or Bachelor’s degree in Sales, Marketing, Business, IT, or related field
• Minimum of 3–5 years experience in sales, preferably in telecommunications or ISP industry
• At least 1–2 years in a sales leadership or supervisory role
• Ability to work effectively in a fast-paced start-up environment

Compensation & Benefits

• Competitive salary
• Commission and performance-based bonuses
• Career growth and leadership development opportunities

Key Performance Indicators (KPIs)

• Monthly and quarterly sales targets achieved
• Customer acquisition and retention rates
• Team productivity and conversion rates
• Revenue growth per assigned region