Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class’ talent and counsel you towards a successful conclusion to the search pr...
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Root cause identification and remediation on various hardware and software platforms
Understand and manage all the software for all the systems i.e. parking management, one drive, cameras, access control, PAVA.
Give suggestions on how to improve the overall networking of the Centre.
Resolve all camera related issues and to keep track of all inventories assigned to you.
Manage all networking and fiber cables within the Centre.
Work with the website team and give suggestions on how to improve the efficiency for the same.
Ensure all hardware and software is moving smoothly by frequent checks and cleaning.
Keep track of all anti-virus licenses, government licenses i.e. kamp-prisk license for pava, software licenses if any.
Detect and resolve any issues in relation to the network and data connectivity issues.
Keep up-to date with all new technological advancements.
Requirements
Degree in Information Technology or verifiable commensurate experience
4-6years of experience in a similar role
Experience in troubleshooting and diagnosing all aspects of networking and Microsoft products at desktop level.
Ability to manage all ISPs.
Experience supporting basic network technologies.
Experience with integrations, mergers, and acquisitions preferred.
Impeccable attendance and superior customer service / communications skills required.
Critical thinker Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures required.
Superior relationship skills with the ability to work with multiple personalities.
Ability to multi-task in a fast-paced environment, flexibility and agility required.
Ability to work with little supervision and within changing priorities in a dynamic rapidly changing and growing environment required.
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